Solved Toshiba laptop touchpad no longer works

January 14, 2010 at 14:07:48
Specs: Windows XP, Intel(R) Pentium(R)

I have a Toshiba "Satellite" Laptop running XP Home. I usually use a USB Mouse, but sometimes use the Touch Pad. Last time I removed the mouse, the touch pad no longer worked - totally unresponsive. Up until now, it was working just fine.

The only thing I find in Control Panel that might address pointing devices is Mouse. I look at it and find two. Properties on both of these note "Working properly."

Any suggestions on how to get it the touch pad working again will be greatly appreciated.


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✔ Best Answer
January 20, 2010 at 19:42:02

Well, I decided to take it to the PC Hospital, but before doing so, thought I would try thy the Fn+F9 key one more time... and guess what - it works just fine!!!!!!!! No idea why it didn't work the 1st time I tried it, but won't complain as long as I can put this whole issue behind me.

Thanks all you guys who were kind enough to reply and help me through it!



#1
January 14, 2010 at 14:10:14

Try recent restore point and see if it works.

Playing to the angels
Les Paul (1915-2009)


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#2
January 14, 2010 at 15:32:02

Oops - forgot to mention in my initial message that I did do a restore... with no luck.

Thanks for caring enough to suggest it.


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#3
January 14, 2010 at 15:44:05

Cold boot with mouse removed and see what happens.

Playing to the angels
Les Paul (1915-2009)


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Related Solutions

#4
January 14, 2010 at 16:31:49

There is normally a BIOS setting, where you can switch off the Touchpad, when mouse is connected.
You have to check this setting.

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#5
January 14, 2010 at 19:29:31

That was my first thought too. Some BIOS allow you to select Mouse, Touchpad, or Both.

Sure worth a look...

Skip


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#6
January 16, 2010 at 17:28:03

Cold boot without the mouse didn't work, and I found no bios settings for touch pad or mouse. Any other thoughts?

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#7
January 16, 2010 at 19:55:12

Some Toshiba models have a FN key combo that enables/disables the touchpad, have you tried checking that?

Richard


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#8
January 17, 2010 at 08:47:43

Sorry to say, I'm not familiar with the term "FN key combo." Can you explain to a non-techie? I did check under control panel>mouse, and found the touch pad. There I found a tab that gave me a choice of Enable or Disable. It is in the Enable state.

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#9
January 17, 2010 at 19:35:15

The keys usually with blue symbols that are used with the FN key on the lower right of the keyboard. Most laptop makers have software control for things like volume up and down, mute, touchpad on/off, wireless on/off and others. Look at the keys and the ones with symbols are used in that way. Press the FN key and at the same time press the key you want to select.

Richard


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#10
January 17, 2010 at 20:11:25

Time you gave us the exact model number of your Toshiba so we can look for a user manual.

Skip


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#11
January 17, 2010 at 21:26:36

Sorry - should have given the model no. a long time ago - it's a Satellite 1115.

And yes, the FN Key: I found it (Never knew what it was meant to do). I found a mouse/touch pad icon on the F9 key, but pressing FN+F9 returned nothing. (However FN+F4 returned a speaker icon on the screen, and FN+F5 returned something for the monitor).

I also find it curious that when I look at System Information>Hardware>Components>Input>Pointing Device, I only see one - a "USB Human Interface Device." This must be the mouse I'm using while I try to get the touch pad to work. However, when I look at Control Panel>mouse, the properties give me only the Touch Pad showing current status as "Enabled." Shouldn't I be seeing both the mouse and touch pad in both of these places?

Thanks for staying with me on this problem!


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#12
January 17, 2010 at 23:32:04

Here's some stuff from one of the 1115 user manuals. Your 1115 might be different from the 1115-S103 model this comes from.

http://www.csd.toshiba.com/cgi-bin/...

Something we haven't thought of yet...

Disabling or enabling the TouchPad
The TouchPad is enabled by default. To change the enable/
disable TouchPad setting:
1 Click Start, Control Panel.
The Control Panel window appears.
2 Click Printers and Other Hardware.
3 Click Mouse Properties.
The Mouse Properties window appears.
4 Click the TouchPAD ON/OFF tab.
The TouchPAD ON/OFF tab view window appears.
5 Select Disable or Enable, whichever is appropriate.
6 Click Apply.
7 Click OK.
The Mouse Properties window closes.
8 Close the Printers and Other Hardware window.
9 Close the Control Panel window.

Fn+F9 is the correct combination to enable/disable the touchscreen.

One other thing I can think of...the touchscreen is toast?

Skip


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#13
January 20, 2010 at 19:42:02
✔ Best Answer

Well, I decided to take it to the PC Hospital, but before doing so, thought I would try thy the Fn+F9 key one more time... and guess what - it works just fine!!!!!!!! No idea why it didn't work the 1st time I tried it, but won't complain as long as I can put this whole issue behind me.

Thanks all you guys who were kind enough to reply and help me through it!


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#14
January 20, 2010 at 20:26:22

We're pretty happy you didn't pay 75 bucks or so for a guy to press Fn+F9 too.

Skip


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