|"The computer blue screens"|
A blue screen can be caused by a hardware or a software problem.
E.g. an iffy connection of the ram in it's slot(s) can cause it.
See response 2 in this - try cleaning the contacts on the ram modules, and making sure the modules are properly seated:
For a laptop, you must remove both its main battery and AC adapter before you do that.
A black screen is a lot more likely to be caused by a hardware or a power supply problem.
BCCode : 1000008e BCP1 : C0000005 BCP2 : 804E7418 BCP3 : B5E5D640
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1 "
At most, usually only the first code is useful for using to search with on the web to find info about your problem - usually all the others are specfic to your system.
Is there a STOP: 0X0000... message? - that can be quite useful.
If that's there, at most, usually only the first code in brackets to the right of that is useful for using to search with on the web - usually all the others are specfic to your system.
If there is a STOP message, there is often a corresponding TEXT_MESSAGE_ALL_IN_CAPTALS_WITH_UNDERLINES_BETWEEN - do you see that?
Is there any specific file name named, which may or may not be agood clue (it may be the file is fine but is affected by something else that Windows can't tell you directly), or anything on the screen where you click on it for more info or similar that allows you to see any specific file name named?
Is there a message about a memory dump?
If so, the contents of the memory dump can be examined for clues - however, you need specific software to view it properly.
Another thing to try - you may get different or more than one blue screen type if you do this:
Win XP is set by default to automatically reboot when it encounters an unrecoverable error.
To have XP possibly display an error message you can investigate instead of the computer rebooting:
1. Click Start, and then right-click My Computer.
2. Click Properties.
3. Click the Advanced tab, and then click Settings under Startup and Recovery.
4. Under System failure, click on the small box beside Automatically restart to remove the checkmark.
5. Click OK, and then click OK.
If that's not already disabled, you may get more info when you disable that.