there is a problem with my Compaq presario.

January 12, 2011 at 16:50:00
Specs: Windows 95, 78 MB
i got a problem with the computer i cant install windows when i insert the windows cd it wont spin
an when i unplug the ribbon cable on the hard drive the cd will spin.

See More: there is a problem with my Compaq presario.

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January 12, 2011 at 22:10:26
Did the system work OK previously with the hardware connected the same way it is now?

The PC may be too old to have a boot-from-cd option. And anyway, I don't think the 95 cd is bootable. So are you using a bootdisk?

The fact the cdrom spins up when the HD is disconnected may or may not mean something. If it means something then either the cdrom or HD could be bad. Or jumpered wrong. Or a bad or loose data cable.

Real men don't use AntiVirus; they just reformat

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January 22, 2011 at 07:23:48
there is one of this :

if problem with access cd drive then
look hwo is slave and hwo is master, take a look in the jumpers ares . .
if problem in booting mode look in bios order
else Bad bootcd or no boot .

else bad cd drive

i think. clean the laser eays !!!

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January 22, 2011 at 09:09:36
If you have or can borrow a CD for a newer operating system - e.g. Win 98, 98SE, or Win ME - and have a Product Key for the CD, we recommend that you DO NOT install Win 95. It is inferior to later operating systems and very poorly supported these days. If it isn't Win 95 version OSR2 or later, you can't use USB anything with it (OSR2 or "With USB support" is printed on the CD if it supports USB).

What model is the CD drive ?

What model is the Compaq computer ?

That should be on a label on the outside of the case somewhere.

Is it an Win 95 Upgrade CD, or a Full installation CD?

If it's an Upgrade CD, you must have proof you have a previous qualifying operating system - e.g. you must at least have the installation floppy disk set available for Setup to find certain files.

Since you're trying to install Win 95, the computer may be really old, and the CD drive may be an ancient proprietary one that must be connected to the header on a proprietary drive controller card, or to a proprietary wired header on a sound card.
If that header is 40 pin, if you connect both the proprietary CD drive and a regular IDE hard drive to the same data cable on that proprietary header , neither drive will work, and neither drive will spin. If you disconnect the IDE drive from the data cable it will spin fine,
and the CD drive will spin fine, and work fine, if the drivers have been loaded for it.

If you have an old system, the Boot Order or similar in older bios versions has to be set in the bios Setup to boot from a CD drive first in order to boot from a bootable disk - you can only boot from either a hard drive or a CD drive E.g. the Aug 1999 mboard on the 98SE system I have has the Award 4.51PG bios and it's that way.

That's probably not relevant anyway.
As DAVEINCAPS has said, I don't believe the WIN 95 CDs are bootable in any case.

The Win 95 CDs have no built in ability to recognize a CD drive. You must boot the computer from an operating system floppy disk (e.g. has MSDos 6.2 system files) that has the drivers for the CD drive on the floppy, MSCDEX.exe must be on the floppy, and properly configured lines must be in Autoexec.bat and Config.sys on the floppy for the drivers and for mscdex.exe to make the CD drive work in "real" mode.
If you have a proprietary CD drive, you must boot the computer from a floppy disk that has the proprietary drivers on the floppy and the proper line configuration in Autoexec.bat and Config.sys .
If you have an IDE CD drive, you must either have the cd drive drivers for the model, or generic IDE cd drive drivers, on the floppy, and the proper line configuration in Autoexec.bat and Config.sys

Once Win 95's Setup has finished,
- if the CD drive is IDE, you don't need to load the drivers for it in "real" mode anymore.
- if the CD drive is proprietary, you must use Add Hardware to select it's type, then once the built in drivers for that have been installed, you don't need to load the drivers for it in "real" mode anymore.
You can delete or disable the lines that load the "real" mode drivers in Autoexec.bat and Config.sys in Windows itself (you still need them in Autoexec.bat and Config.sys when you boot the computer from a floppy disk, if you want to be able to use the CD drive.)

E.g. Panasionic (Matsushita) proprietary CD drives use a 40 pin data header, and a proprietary drive controller data connection, and once Win 95's Setup has finished, you can use Add New Hardware to manually install the built in drivers Win 95 has for it.

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Related Solutions

January 22, 2011 at 21:36:17
it is a compaq presario 2200

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January 22, 2011 at 21:44:10
Did you miss the relevent questions I asked in response # 1 above?

Real men don't use AntiVirus; they just reformat

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January 23, 2011 at 11:16:36
it is a compaq presario 2200

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January 23, 2011 at 12:18:05
Groovy, man. Well I guess that's all we need to know. Our psychics are working right now on your compaq presario 2200 and will soon divine the problem.

Real men don't use AntiVirus; they just reformat

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January 23, 2011 at 12:22:12
Please answer ALL of the other questions we have asked !!

Especially, what is the model of the CD drive ?
That's probably on the label on it's top side.

"it is a compaq presario 2200"

There is a Compaq Presario 2200 desktop computer model, but there are also other Presario 2200 series desktop models - 22xx. They are ALL ancient.

Which one is it ?:

Find the actual model on the label that's on the outside of the case,
or quote the Compaq part number (p/n) that's on the label -
E.g. at least one of the possible part numbers for the the actual Presario 2200 model is 292600-004

If it IS the actual Presario 2200 desktop model, some info

Compaq Presario 2200 (292600-004) PC Desktop


* Form Factor: Desktop Slimline
* Processor: MediaGX 180 MHz
* Installed Memory: 16 MB (EDO)
* Operating System: Microsoft Windows 95
* HDD Size: 1.6 GB
* Optical Drive Type: CD-ROM CD Burner
(CD Burner is not the original CD drive type)

Processor Type MediaGX
Processor Speed 180 MHz

"The Cyrix MediaGX processor. The Cyrix is sadly not fully intel pentium compatible."

RAM Technology EDO
Installed RAM 16 MB
Max Supported RAM 8 GB - WRONG !

Optical Drive Type CD-ROM
Optical Drive Read Speed 8x (DVD)
(it was not originally a DVD drive - they didn't exist )

Compaq Presario 2200 Specs (desktop)


System Memory; expandable to 80 MB (60ns EDO SIMM required)

That's probably correct.
16mb built into the mboard, two 32mb modules ??

Drive 8X CD-ROM drive

So - the original CD drive was probably IDE, since I don't believe there were any proprietary CD drives faster than 4X, but is that what is in the system now?

Power Supply
Steady-state 51 watts
- wow !

Compaq Presario 2200 desktop series info that used to be on the Compaq FTP web site:

It appears the HP web site has no English Maintenance and Service Guide for the Presario 2200 series.

Compaq MSG files that used to be on the Compaq FTP web site:


Extract the contents of it to it's own folder.
Try double clicking on index.html

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