the printer is epson stylus nx420 won't print

February 14, 2011 at 14:45:14
Specs: Windows 7

I have an Epson Sylus NX420 on a wifi network. Every time I print, it says that it is offline. There is nowhere in manual and I found nothing online telling how to change from offline.I have always been able to go to properties and click off the offline option. This does not have anything about offlie anywhere. HElP

See More: the printer is epson stylus nx420 wont print

Report •


#1
February 16, 2011 at 13:10:22

Try the Troubleshooting Guide online:
http://www.epson.com/cgi-bin/Store/...

There IS a firmware update for this unit - Firmware Update version SA28A7, epson13806.exe - 7.8MB - posted on 11/17/10:
http://www.epson.com/cgi-bin/Store/...

Firmware is microcode instruction sets that resides on the printer, so an update, if your firmware is an older version, may help.

Make sure you have a current driver installed too.

Tech support:
http://www.epson.com/cgi-bin/Store/...

Just another stupid saying...


Report •
Related Solutions


Ask Question