tevion usb turntable no input sound control

December 29, 2010 at 09:40:32
Specs: Windows XP, celeron E1500 /2Mb
OS is XP and Realtec Sound Card. Total Recorder also installed.
USB plugged into front port. Using Audacity, record sound comes through and levels show on top bars, but level too high so it clips and distorts. Moving Mic and Output sliders has no effect and been in via Control Panel/Sounds&AudioDevices/Audio Tab/Sound Recording ... Usb audio CODEC selected but volume box is greyed out.

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December 29, 2010 at 14:20:39
You should be using a line input jack not the microphone jack.

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December 29, 2010 at 16:26:12
The Tevion usb turntable comes with a usb lead (and no line input jack) which can only go in one place. Audacity shows a sound recording but thre is no control over the input volume.

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December 29, 2010 at 17:04:26
Apparently the Tevion USB turntable comes with software .

READ the installation instructions for it !
If it has a full manual on the CD that came with it, READ it !

E.g. You often have to install software for a more sophisticated USB device BEFORE you plug in it's USB connection.

If that doesn't help ....

Unless the instructions for installing a device tell you otherwise.......
You DO NOT install drivers for a device while booting into Windows, if the software for the device has not been installed yet - when Windows detects a generic device or New Hardware while booting, you allow it to search for drivers, it doesn't find any, and it wants you to show it the location of the drivers - CANCEL that, continue on to the desktop, and install the software for the device using the proper installation from a CD or the proper installation file that you downloaded from the web.

If you DID install drivers that way,

(The following also applies if you want to re-install the sound software)

- go to Control Panel - Classic View - Add/Remove Programs and Un-install the software you installed, reboot, DO NOT install drivers while booting.

Install the software properly by running the proper download you got from the web, or if you have the CD that came with the device, run the software installation from the installation program on that.

You MAY need to plug the USB turntable into a different USB port - it may require that the port you plug it into is able to actually provide 500ma of current.

Troubleshooting USB device problems
See Response 1:

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December 30, 2010 at 09:00:02
Tevion turntable came with installation CD but only had Audacity on it which I installed before plugging in the turntable. Read the manual but does not appear to give any advice for this problem other than some sound cards may not support the device, or it may just be usb input it has a problem with.
Also tried Audio Cleaning 3.0 DeLux software but same problem.
Borrowed an Ion turntable and found that, with the usb connection, the recording level was lower and didn't clip. Still could not control it though.
So it appears that both software alternatives and/or my soundcard (on-board Realtek) do not like usb input. However since the Ion turntable does not clip, it can be used at the pre-set level, and works with either software.
Thanks for your advice

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December 30, 2010 at 10:53:53
The term CARD is frequently mis-used. It isn't a CARD unless it's on a physical board that plugs into a slot or connector that's on the mboard inside the computer case and the physical board can be removed.
If you're using the Realtek sound adapter that's built into the mboard, that's NOT A CARD ! Any device adapter that's built into the mboard IS NOT A CARD !

The sound software must ALSO be installed properly.
You NEVER install drivers for a sound adapter when the "New Hardware" window pops up.

When I searched for Tevion USB turntable, there were very few, if any, mentions of it not working properly - the most likely things are, either you didn't install it's software properly, or it's plugged into a USB port it can't work properly with.

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December 31, 2010 at 09:11:16

Just a quick note to say that I have had exactly the same problem as Daverhr. Really frustrating that cannot control the input volume from the Tevion USB turntable. Have tried with two laptops - one running XP and another running Vista but volume input far too high and so distorts badly.
Can anybody recommend an alternative to Audacity to try?

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December 31, 2010 at 11:57:08

Which operating system are you using with this turntable ?

Both the Audacity software and your sound adapter software must be installed properly - see above.

Both of you....

Alternative software ?

Search the web for: sound editing software
or similar

Have you looked at the info on the Audacity web site ?

Audacity - Documentation and Support

e.g. one of the FAQs

Why doesn't the Mixer Toolbar input selector work properly, for example on Windows 7?

The Input selector may be greyed-out, lacking the expected choices, or apparently not recording from the indicated source.

The cause varies by operating system and sound card driver. For example, on Windows Vista or 7, you must use the "Recording Device" dropdown in the "Audio I/O" tab of Preferences ("Devices" tab in Audacity Beta) to select input sources. For more help, see the Mixer Toolbar Issues (link) page on the Audacity Wiki.(link)


You may be able to tweak the default input volume setting so it's lower in one of Audacity's configuration files.

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