systom stops, clock stops

Dell Inspiron 1520 notebook
August 14, 2010 at 19:03:28
Specs: Windows Vista
Systems stops, clock stops. Not internet issue. Does plugged in or unplugged. On and even off internet. removed expired norton, was doing this prior, and added spybot, and also doing prior to spybot. Was on excel and Microsoft paint when happened. Does have Windows Vista. Is not internet temporay files related, please help. I don't want him taking over my desktop. Thanks.

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#1
August 14, 2010 at 20:46:29
Who's him, Bill Gates ? It could be your CMOS battery. Are you saying that the entire computer freezes or becomes unusable, or that the system clock stops working ?

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#2
August 14, 2010 at 22:11:59
No, my husband. But I would like the use of mine, so if I can make sure his does not die. Then mine won't be taken over. The system totally stops. Clock stops. It's definately not temporary internet files, and It happens weather the laptop is online, plugged in, not plugged in, or offline. It makes a loud beep sound then shuts down, will have to be rebooted, then may crash again, and berebooted again, and then runs for a while. So at that same time it crashes(system stops) the first symptom its going down is the clock stops besides the beep that I have heard. I am no computer tech, although I am a cable tech for a cable provider, so it may be the battery. What am I looking for description wise, and what is the best way to single out if this is indeed the cause?

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#3
August 14, 2010 at 22:15:51
Sorry, it is totally unusable until rebooted, but is not software related. no new software is the cause, of this I am sure, and I apologize for it's late and my typing is terrible when I am tired. The tech calls can drain an individual, and the computer going down is the one of the last things I need. I escape through mine, with music, anime, so I definately want to make sure this laptop of his lives.

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#4
August 15, 2010 at 07:40:40
“It makes a loud beep sound then shuts down”–then I don't think it's the battery. I agree that it's probably not software related–it sounds like it could be overheating. Try blowing some dust out of the bottom with canned air. You could also try a notebook cooler. I would also download and run memtest to test the RAM.

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