system restore will not work on my sony vaio

October 1, 2013 at 06:19:07
Specs: Windows 7
my laptop is not well i tried to do a scan on disc c as it say it has errors but it wont fully work i have no sound either ! so i thought best option was to system restore but that will not work either ?

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October 1, 2013 at 06:23:46
It sounds like the hard drive is faulty, in which case you will have to replace it with a new drive.

Just to ensure that you don't buy a new drive uneccessarily, you can test your existing one with drive manufacturer's diagnostic software which loads from a bootable CD which you can make on a working computer.

The links are here:

message edited by phil22

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October 1, 2013 at 19:56:44
Consider also testing your memory with Memtest86, also from a bootable CD since a bad memory stick can fool the HD test utility or crash/freeze the program, leading you to conclude that the HD is bad. You can do this first (I recommend), or you can do it only if the drive shows bad to verify it.

You have to be a little bit crazy to keep you from going insane.

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