We had a problem with a Compaq Presario CQ60 Laptop. It was running slow as hell, just horrible in general. So I used the included Recover Manager to restore the system to factory using the Recovery Partition. Once reset, I reinstalled Chrome and MS-Office and it worked fine all night until shut down. Then, Once rebooted in the morning, it just hangs on the "Starting Windows" logo, and proceeds to sit there with the Icon throbbing until it finally just reboots. What could be wrong? What should I do?
I agree with Derek & riider on this one. Usually a very slow running system can be caused by a bad hard drive. The fact that recovery won't work and it crashed right after a clean install would solidify this diagnosis. Many computers have diagnostic utilities built into the BIOS. Look in the BIOS for a hard drive test. If it doesn't have one, find out who manufactures your hard drive, go to their website and download the diagnostic program.
Sound like there is an error in Windows somewhere not allowing it to boot usually caused by corrupt system files. All you need to do is Enter System Recovery at start up by pressing F8 (It maybe different on some computers) and this will launch the recovery and then you need to select Start-up repair. It should solve the issue.
Has it suffered any rough handling (just wondering about a hardware fault)/ Always pop back and let us know the outcome - thanks
No rough handling that I KNOW of. lol
Startup Repair has been running for 3 hours....
Could try this quaint little trick which I have known fix problems at odd times: Remove laptop battery and mains plug.
Hold power off/on button in for about 20 seconds to discharge motherboard capacitors.
Put humpty together again.
Not hopeful but at least it is easy to try.
Always pop back and let us know the outcome - thanks
If you redo the recovery and don't add the additional software, does it work OK?
"It was running slow as hell, just horrible in general" Could be a hardware problem rather than a software issue. Possibly the CPU is overheating or the HDD is failing?
The recovery wont even complete. After 7 hours of it sitting there running yesterday, I shut it off.
I agree with Derek & riider on this one. Usually a very slow running system can be caused by a bad hard drive. The fact that recovery won't work and it crashed right after a clean install would solidify this diagnosis. Many computers have diagnostic utilities built into the BIOS. Look in the BIOS for a hard drive test. If it doesn't have one, find out who manufactures your hard drive, go to their website and download the diagnostic program.
I recommend the manufactures hard drive tester. Use the Long Test where there is a choice. Use the DOS version burned to a CD to make a bootable test disk. Seatools from Seagate will work on nearly all drives if you have trouble locating or identifying the actual tool for your drive.
I also recommend running Memtest from a bootable CD BEFORE doing the hard drive test since a bad memory stick can cause false hard drive error reports.You have to be a little bit crazy to keep you from going insane.
Bad HDD was the problem. Fixed and running great.