Solved System halted! Unsupported video...etc help!?

July 29, 2011 at 16:18:36
Specs: Windows XP Service Pack 3, Intel Core 2 Duo 2.7 ghz/ 2 gig ram
Hello,
I just got a new computer, a Dell Optiplex 755. Right when I booted it up, it gives me the following error message:
System Halted!
Unsupported Video Configuration Detected
Action is required
This computer has an add in graphics card, but the monitor cable is plugged into the integrated video connector. To attach the monitor cable to the add-in graphics card:
1. Shut down the computer
2. Plug the monitor cable into the add-in graphics card connector. This may require a video adapter or video adapter cable.
3. Turn on the computer
So, then I decided to take out the video card, an ATI Radeon HD 2400. I took out the add in graphics card and when I booted it up again... everything was working!?!
I want to still have the card in the computer though, but the white port on the video card, an 15 hole port with three holes with one of the holes in the bottom row no there. Just sealed I mean. So I can't plug my monitor into it. My monitor has a blue head on the end of it wire just saying. Also, there is a black hole with small holes and a tiny straight hole in along with the other hole on the graphics card too. This black hole kind of reminds me of a PS2 keyboard/mouse port.
Please help me. Thanks!

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#1
July 29, 2011 at 18:27:57
✔ Best Answer
The 3 ports your described are the VGA (blue), DVI (white), & S-video (black/round). Click here to see examples >> graphics ports

The card will override the onboard video, that's why you were getting no display while it was installed. You need to connect the monitor to the card, otherwise it's pointless to have the card. All you need is an adapter to go from DVI to VGA. Here's an example:

http://www.newegg.com/Product/Produ...

Then again, considering the age of the card, you might want to get something a little more modern. If you're a gamer, the HD 2400 isn't going to get the job done anyway. If you just want something better than the onboard & don't need a gaming card, you can get this Radeon HD 4350 for just $10 after rebate - it has the VGA port you need:

http://www.newegg.com/Product/Produ...

If you want more of a gaming card but don't want to spend much, have a look at these:

http://www.newegg.com/Product/Produ...

http://www.newegg.com/Product/Produ...

Anything more powerful & you'll probably have to upgrade the power supply.


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#2
July 29, 2011 at 18:34:50
Thanks you so much! I'm going to buy an adapter now.
P.S. just asking though, what is the S video adapter for?
P.P.S. The white one is a DMS-59...just found out.

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#3
July 29, 2011 at 18:40:37
I just posted a couple more cards for your consideration.

DMS-59 is not DVI, so make sure you get the right type of adapter. In fact, that type of adapter will probably be more expensive than the HD 4350 I posted a link to.

S-video is generally for connecting to a TV.


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