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Switched mouse w/gamepad, no boot

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Name: Michelle67
Date: November 9, 2005 at 06:36:14 Pacific
OS: Win XP SP2
CPU/Ram: Athlon XP 3000+ @2.16 ghz
Comment:

I got a call the other day from my sister. She said that her son unplugged the mouse from the USB port and plugged in a game paddle. He restarted the system and it will not boot up. The only thing they get is the post screen. It doesn't show the boot devices only the cpu, bios version and "hit delete to enter setup" and that is as far as it will go. The keyboard and mouse will not work with it but they do work on another system they have there. The mouse and gamepad switching was done while XP was on the son's desktop. He never said why he restarted. I told them to reset the BIOS over the phone and stayed with them step by step. I had them unplug the psu, open the side, look for the jumper marked "JP1" under the video card and pull it from jp1 & jp2 and put it on jp2 & jp3, count for approx. 3 seconds and then put it back on jp1 & jp2. This didn't work so I had them pull the battery and then reset the jumper and it still didn't work. I've run out of things to try. My conclusion is the board went bad but I don't want to have them replace it if it's not the problem.

This is the system specs:
Shuttle AN35 Ultra 400
Powmax PSU 450
Athlon 3000+
Musklin DDR400 1 GB
ATI 9600SE
WD Hard Drive 80 GB
Audigy ZS
MS Keyboard & Wireless Mouse
DVD, CDR & Floppy

I'm sorry that this post seems long but I just wanted to explain the best that I could.



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Response Number 1
Name: jam
Date: November 9, 2005 at 06:59:44 Pacific
Reply:

Have they tried disconnecting all USB devices & using a PS/2 keyboard & mouse?

ASUS A7N8X-X
Athlon XP 1800+
8.5 x 200MHz
1024MB PC3200 2.5-3-3-7
Asus A9550GE/TD 128MB
WinME/WinXP Pro SP2


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Response Number 2
Name: Michelle67
Date: November 9, 2005 at 08:04:13 Pacific
Reply:

Hi Jam. The keyboard is already a ps/2 but the mouse was a usb. I haven't tried disconnecting all usb's though. As soon as I can I will call them and give it a try. Thanks


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Response Number 3
Name: Michelle67
Date: November 12, 2005 at 14:30:22 Pacific
Reply:

Jam I just wanted to Thank You for your help. I called her and had her take out all the cards but the video. She started it up and it worked like it should of. I then had her put them in one at a time with a start up and shut down in between. Thanks again because I was not looking forward to replacing the mobo. I just thought you would like to know.


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