Solved switched from dial-up to cable, now speakers don't work

September 29, 2012 at 13:35:16
Specs: Windows 7
My (desktop) PC had a built in modem, RR has a different modem. I know I can't use both, but why isn't the new modem recognizing the speakers? They too came with the PC. The green light on the speaker box is on, and volume controls are all set to high but I get no sound. Everything is plugged in tight. When I run a video file and open the volume control I can watch the green rise and fall with what should be sound modulation,but no sound comes out of the speaker. They worked fine before the switch to cable.

See More: switched from dial-up to cable, now speakers dont work

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✔ Best Answer
September 30, 2012 at 10:19:09
Try a system restore to BEFORE the problem and see if that works. Also, being dropped 4" can still cause something to come loose.

I use Goldwave on my PC and if the playback settings are used on it....I don't get any sound out of any other programs.

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#1
September 29, 2012 at 14:47:08
The modem has absolutely nothing to do with audio. Something must have gotten knocked loose when the connections were switched from the phone line to the ethernet port.

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#2
September 29, 2012 at 15:38:08
What should I be looking for? I tried changing the USB to a different spot, no change. I opened the PC and made sure the graphic card and I assume it's a sound card next to it? were all seated properly. Everything seemed ok. I even updated all of my drivers, still nothing.

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#3
September 29, 2012 at 18:22:02
just out of curiosity is your usually green sound out connectedt o the speaker input on the speakers?

Davidw


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#4
September 30, 2012 at 06:48:39
Not sure what you mean when you say green light out? If you are asking if the speaker itself is connected on the back of the main speaker then yes, I checked that before I checked anything else. That and the USB connection were the first things I checked.
The green light on the speaker is on, and I can hear static though the speaker, but I don't get any sound. I checked all of my video files and none of them have any sound now.
When the Tech put the cable connection on, the PC slipped out of his hands and dropped about 4" on to the rug, but that shouldn't have caused this problem. I rechecked everything again this morning. I powered down the PC then rebooted, still nothing.

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#5
September 30, 2012 at 09:02:26
Unless you did some install of some program, the speakers should not have been affected.

As above double check the correct connections to the correct jacks.

Double check that your sound is not being muted by windows control. Usually a speaker looking icon on lower right will access the sound properties. If you have a remote control, it may have a mute button too that stopped the sound.


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#6
September 30, 2012 at 09:09:51
Bsing a USB connection on the speakers I have anyone of 6 Ports to put it in, it didn't work in 4 of the 6 ports I tried it in, Static, but no sound.
The windows controls are set to 100%. I don't have any remote connections to it.

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#7
September 30, 2012 at 10:19:09
✔ Best Answer
Try a system restore to BEFORE the problem and see if that works. Also, being dropped 4" can still cause something to come loose.

I use Goldwave on my PC and if the playback settings are used on it....I don't get any sound out of any other programs.

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#8
September 30, 2012 at 15:26:49
Throughout all this, not a single make/model or spec has been offered. We have no idea what type of system you have (other than it's a desktop), whether you have an actual sound card or are using onboard audio, & no info has been provided about the speakers or speaker connections.

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#9
October 1, 2012 at 09:17:12
What any program installed while changing over to this new isp?

Do normal usb flash drives work on the usb ports?


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#10
October 1, 2012 at 11:04:42
Sorry I didn't get right back to this, had something come up that has had me out of the house.
riider, my apologies, I did forget that. It's an Acer PC w/ Acer speakers. I don't know that much about PC's to be able to tell you if it is an on board or sound card. I know I've never installed a sound card. I have installed a new HD a year ago, new power supply and more ram to handle the 1TB upgrade on the HD. I also upgraded my graphics card. I'm running Window 7 Pro. My Security system is Microsoft Essentials. Other than the controls on the taskbar, where would any others be?? The device mgr says everything is working and I've updated every driver (none needed updating). If you can tell me where or how to find if I have a sound card, I'll gladly look.
mortneff: the USB ports all work, I've checked them already. The port right above the cable connection is the place I had the speakers plugged in. I assume if it were damaged I wouldn't even be hearing static through them.
I have not added any new programs in months.
Don't see what a system restore would accomplish????

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#11
October 2, 2012 at 08:49:51
you might have a glitch in it and system restore could fix the problem it couldnt hurt to try but ive had verious problems before a system restore fixed them on numerious occasions

Davidw


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#12
October 2, 2012 at 08:58:15
A restore point is different than a system restore. The restore point is a snapshot of the system of a few weeks ago or so. It is pretty safe to try.

How do the speakers connect? Did you say they connect via usb only or a small headphone type jack?


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#13
October 2, 2012 at 10:05:24
XpUser4Real hit it right the first time. I don't know why or how but whatever was ailing it seems to work now.
I really appreciate ALL of the input. You never know when a suggest might work.
Thank you again!

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#14
October 2, 2012 at 11:59:25
thats what i meant a buy system restore was a ealier point when it was working just to clarify what i meant

Davidw


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#15
October 2, 2012 at 18:26:50
Thanks for posting back and gald it worked for you! Have a great weekend!

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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