Solved Streaming Video does not work.

Dell - inspiron 17.3" laptop - 4gb memor...
June 27, 2014 at 18:44:36
Specs: Windows 8.1, AMD A8/4.0Gb
I am trying to use Netflix with my smart Vizio TV via wi-fi. The program loads, works for five minutes, and then reloads.After happening 2 or 3 times, Netflix stops working entirely. I contacted Netflix and they said the problem was that my wi-fi signal was too weak. My ISP does not provide wireless routers so I am using their RCA cable modem with my Belkin Wireless Dual-Band N+ Router. Is there any way that I can increase the strength of my wi-fi signal? Due to the locations of the router and the TV, I can not use a wired Ethernet connection.

Thank you.
Brian W


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✔ Best Answer
June 28, 2014 at 08:31:06
You have to understand that the signal does not start off as being 'weak' (yes, some routers will inherently produce stronger signals, but still), it has it's initial strength which diminishes over distance. So yes, a wi-fi extender does bring the 'weak' signal closer, but in doing so makes the signal stronger.

CPU: AMD FX-8350 - 8 Core @ 4.0 GHz
RAM: 2x4 GB @ 1600 MHz
SDD: Samsung EVO 840 500GB
HDD: WD Black 2TB
Mobo: MSI 970A-G43
GPU: Radeon 7870
OS: Windows 8.1 64-Bit



#1
June 27, 2014 at 19:12:27
Well, if you're out of range of your wi-fi and you can't move the TV or router closer together, then your best bet is to buy a wi-fi range extender.

CPU: AMD FX-8350 - 8 Core @ 4.0 GHz
RAM: 2x4 GB @ 1600 MHz
SDD: Samsung EVO 840 500GB
HDD: WD Black 2TB
Mobo: MSI 970A-G43
GPU: Radeon 7870
OS: Windows 8.1 64-Bit


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#2
June 27, 2014 at 22:18:09
Besides using wireless another way to get the signal to your tv is to use power line networking hardware. This will give you very good throughput, better than wireless and much faster than Netflix would require.

Research EOP (Ethernet over power(line)) if it tweaks your interest and not too expensive too.


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#3
June 28, 2014 at 04:07:56
Hi Brian, please remember the www is truly ww.

Where are you based - town/country?

I have found some of these dedicated 'apps' are deficient, as they are not fully compatible with say linking up *DIRECTLY* with one's pc via the internet.

It could be the wifi as your ISP says, and boosters are available as NT56 advises.

However, I would run some speed tests as a start, using various means:-
direct pc, wifi pc, direct tv, wifi tv, etc. to see if speed could be a factor.

Also try connecting to Netflix, using your tv, but via the internet, if you have an app for such.

Then use a different box, such as a PS3 to connect to Netflix, and just using your tv as its monitor.

Maybe one or more of the above will prove where the problem lies.

Here in the UK, virtually everyone has a wifi router, although directly connecting to it is better when possible, as it doubles the (device/router) connection spreed.

Good Luck - Keep us posted

message edited by Mike Newcomb


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Related Solutions

#4
June 28, 2014 at 06:18:06
NT56erbx,

Thank you for your response. If the wi-fi signal is weak, how does the wi-fi range extender help? Does it strengthen the signal or just bring the weak signal closer to the smart TV? If it is just closer, how would that help if it is below the speed needed by Netflix?

Brian W


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#5
June 28, 2014 at 06:21:38
btk1W1,

Thank you for your response. I do not think that the EOP will work as the electrical circuit in the room where the router is located is different than the electrical circuit in the room where the TV is located.

Brian W


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#6
June 28, 2014 at 06:29:24
Mike,

I am currently located in a small rural town in Pennsylvania. There is only one ISP available at only one transmission speed,

I do not have an app that will let me connect to Netflix without going through the Netflix app.

The smart TV has a screen that check the transmission rate for wireless streaming. It fluctuates greatly; sometimes well above the rate needed by Netflix and sometimes well below the rate.

I originally thought about a direct connection but that would be a major undertaking that would require me to snake wires through walls as surface mounting would not be practical.

Brian W


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#7
June 28, 2014 at 08:31:06
✔ Best Answer
You have to understand that the signal does not start off as being 'weak' (yes, some routers will inherently produce stronger signals, but still), it has it's initial strength which diminishes over distance. So yes, a wi-fi extender does bring the 'weak' signal closer, but in doing so makes the signal stronger.

CPU: AMD FX-8350 - 8 Core @ 4.0 GHz
RAM: 2x4 GB @ 1600 MHz
SDD: Samsung EVO 840 500GB
HDD: WD Black 2TB
Mobo: MSI 970A-G43
GPU: Radeon 7870
OS: Windows 8.1 64-Bit


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#8
June 28, 2014 at 10:48:07
NT56erbx,

Thank you for your help. Can you recommend a brand/model of a wi-fi range extender?

Thank you again,
Brian W


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#9
June 28, 2014 at 16:10:10
1- a power line networking set up will work as long as the two rooms are connected way back through the same electrical panel just after the electric meter.
2- Test the Wifi close to the router with a laptop or smart phone and a speed test. If the signal is fairly strong and the speed is generally decent, then a range extender/repeater will definitely help. Do not put it where the signal is weak, but put it near the edge of where the signal is still strong and you will get the beat additional range you can.
3- If the Wifi signal is poor close to the router, test the ISP's incoming speed with a desktop or laptop plugged directly in with an ethernet cable. If the speed is good, replace the router. If the speed is poor, contact the ISP for possible line repair or modem/hardware replacement.

http://www.newegg.com/Product/Produ...

http://www.newegg.com/Product/Produ...

You have to be a little bit crazy to keep you from going insane.


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#10
June 28, 2014 at 18:48:31
As fingers has pointed out EOP should work so long as the wiring junctions back at the homes electrical board by the meter. If your home has separate circuits where the modem / router is and where you need the signal to reach then this option isn't viable.

I neglected to consider speed fluctuations may be coming from your ISP. You can visit speedtest.net to test the speed on your PC near the modem when the speed is quick to your TV and again when the speed has dropped. This should determine whether it's your hardwares wireless functionality or ISP related.

Fingers has pointed out key observations that you should have been made aware of.


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#11
June 29, 2014 at 14:42:28
NT56erbx, Fingers, and btk1w1,

Thank you for your help. I tested the ISP speed three times and they were all pretty much the same. I used an ipad to test the signal near the smart tv and it was lower. So I am assuming the distance between the router and the tv is the problem. I am now going to do some research on wi-fi range extenders and EOP devices and buy something in a few days.

Thanks again for your help.
Brian W


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#12
June 29, 2014 at 15:47:02
You are welcome, let us know how it goes.

You have to be a little bit crazy to keep you from going insane.


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#13
June 30, 2014 at 08:26:16
Hi Brian, you have not advised the results of your speed tests.

What is the distance between the router and tv?
Is there a wall (thick?) or walls between?

Suggest (temporarily) move tv to next to modem/router then test:-
direct connect to modem
direct connect to router
wifi connect to router.

This may help identify where the problem lies.

Is the modem installed on the master telephone socket, as opposed to an extension socket, or how?

Good Luck - Keep us posted.


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#14
June 30, 2014 at 10:25:53
Dear Mike,

Thank you for your help. I tested the ISP speed three times and they were all pretty much the same. I used an ipad to test the signal near the smart tv and it was lower. So I am assuming the distance between the router and the tv is the problem. I am now going to do some research on wi-fi range extenders and EOP devices and buy something in a few days.
Thanks again for your help.
Brian W


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