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Storage Device I/O Error

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Original Message
Name: bridiebee
Date: June 8, 2006 at 07:03:59 Pacific
Subject: Storage Device I/O Error
OS: xp pro
CPU/Ram: athlon 4200
Comment:

Can anyone tell me why I am suddenly getting an I/O device error when I try to open my western digital usb external drive in my computer please? It was working fine. I am stumped!! Thanks
Brdiebee


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Response Number 1
Name: Badboy
Date: June 8, 2006 at 07:07:13 Pacific
Reply: (edit)

I got an error like that when my MOBO USB driver became corrupted. It resolved when I reinstalled the drivers.

Other things that could caaue this include a bad USB port, bad USB cable, bad USB/IDE converter in the enclosure, bad HDD in the external enclosure.


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Response Number 2
Name: bridiebee
Date: June 8, 2006 at 10:05:26 Pacific
Reply: (edit)

Thanks. Could you tell me exactly what I am looking for in device manager driver wise please? Do I uninstall drivers or rollback? Thanks for your help.
Bridiebee


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Response Number 3
Name: Badboy
Date: June 8, 2006 at 10:14:10 Pacific
Reply: (edit)

You may or may not see anything in Device Manager to give you a clue. The USB 2.0 are "enhanced" USB devices. If they are badly corrupted, you may see a big "!" over them or they may not be present at all. Reinstalling the MOBO drivers is easy.


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Response Number 4
Name: bridiebee
Date: June 10, 2006 at 04:27:42 Pacific
Reply: (edit)

Hi
Do I unintsall the Motherboard drivers first? Please can you tell me how to do this?
Thanks
Bridiebee


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Response Number 5
Name: bridiebee
Date: June 10, 2006 at 04:29:24 Pacific
Reply: (edit)

Sorry forgot to add. The same thing is happening when I plug it into my laptop (cant be both motherboards surely??). I have tried numerous usb ports too.
Thanks


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Response Number 6
Name: Badboy
Date: June 10, 2006 at 05:24:51 Pacific
Reply: (edit)

If it happens with another computer, a device problem is likely: bad USB cable, bad USB/IDE converter in the enclosure, bad HDD in the external enclosure.


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Response Number 7
Name: bridiebee
Date: June 10, 2006 at 06:05:38 Pacific
Reply: (edit)

Its back in My Coomputer now but with same error. I have just noticed that my printer Card reader has taken Drive E which is the drive my external drive usually uses. Both the card reader and the external drive are at location 0. Does this mean anything?? Reassign a drive letter to one of them??? How?? Is this the answer maybe?
thanks
bridiebee


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Response Number 8
Name: Badboy
Date: June 10, 2006 at 06:10:10 Pacific
Reply: (edit)

If it happens with another computer, a device problem is likely: bad USB cable, bad USB/IDE converter in the enclosure, bad HDD in the external enclosure.


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