Spilled Laptop screen blank, Keyboard not working.

April 27, 2015 at 07:58:05
Specs: Windows 8
Hello, I accidentally spilled liquid on the touchpad of my laptop, tried drying up. Now when system is powered up, the screen remains blank and keyboard won't work?

See More: Spilled Laptop screen blank, Keyboard not working.

Report •

April 27, 2015 at 13:50:26
mmm Depending on the "liquid" depends what damage may have been done... If it was simply "water" then over time the system will dry out and often all will return to as before... However if anything else - particularly anything with sugar included... often needs a clean out job...

What did you spill; are you at all into taking the system apart (especially the actual keyboard assembly and associated/built-in touchpad)?

Have you tried connecting an external keyboard; although if the system won't boot up properly not likely to work (as usb drivers need to active).

When you say screen is blank - do you mean it remains "black" and never shows "any" information - even (briefly) boot up info? Or does it mange to get to a windows blank desktop?

Report •

April 30, 2015 at 07:15:46
Nothing comes on the desktop, not even a black screen and the liquid is water.

message edited by Zenan

Report •

April 30, 2015 at 11:15:41
It sounds like you didn't open the case before you tried to
power it up again. How long did you let it dry first? Was it
on at the time of the spill? Were any problems caused by
the spill visible before you powered it off? Or did it conk
out as you watched?

-- Jeff, in Minneapolis

Report •

Related Solutions

April 30, 2015 at 17:14:35
Remove all power - battery included. Remove any removable panels off the base.

Open the laptop fully (as though using it). Find a nice large plastic bag and place laptop in it. Find some silica gel or dry uncooked rice. Put it in a suitable container, a shallow tin, or perhaps a "paper bag" - or a cloth bag. Leave the bag open a little. Put the gel/rice container in the plastic bag with the laptop. Place the whole thing in a warm environment - not hot. Ideally an airing cupboard? Ensure plastic bag is sealed. Leave it in the warm environment for a day or so. Then remove it, and power up...

It may come back to life...

If you can't find a large enuff plastic bag, or the laptop when open is too large/bulky to handle then just open the lid about an inch or three, and place in plastic bag etc. as above..., and again in the warm environment etc...

The gel or rice is to absorb moisrure that will filter out of the laptop when in the warm environment.

message edited by trvlr

Report •

April 30, 2015 at 20:04:42
If that does not work then the machine will need to be disassembled. Immediately remove all power including battery. This should have been done within seconds of the spill. Even though it was water, which is 300% better than anything with sugar, salt, acid, base, or other 'electrolyte', there will always be something more than pure water (unless it was distilled water). These additions to the water will be drying on surfaces and as pointed out, is still pooling in small areas within tiny and narrow spaces within the machine. If a good drying does not get you going (or there was anything other than water), then you need to disassemble most of the laptop and clean all surfaces, contacts, connectors, narrow spaces (even under components) with a high quality (95% or greater) isopropel rubbing alcohol. Gently use Q-Tips being careful not to leave behind any fuzz to clean everything to remove any 'film' that may have been left behind and remove any remaining moisture from the tinyest places. allow to air out, then reassemble and try again.

You have to be a little bit crazy to keep you from going insane.

Report •

May 1, 2015 at 04:54:54
Also - if there are files (personal "stuff") on the drive and you'd really like to recover/preserve those.. You can remove the hard drive, connect it to another working computer via a usb adapter. Then copy those files to external storage; typically to DVD but an external hard drive too is nice(r)...

Report •

Ask Question