I reformatted a Dell Dimension 3100 with XP Home. I have reinstalled all the drivers successfully. There are 2 sound drivers listed on the Dell Site under this model, I have installed them both. In the Device Manager everything shows to be working correctly. I downloaded the Intel 915 Express Chipset family, which is the correct chipset. I downloaded and ran the microsoft KB888111 hotfix. I still have no sound! On startup, at the black screen with microsoft windows at the bottom right there is a red sound icon with an x through it. I check the bios and automatic sound is enabled. Is the card just fried?

Go back to the Dell site and enter the service tag number off the case. Then you will get the correct driver.

Thanks for the response. I did that, and it comes up with the same 2 drivers that I previously downloaded.

Try installing the both drivers one at a time. First uninstall the 2 drivers you installed. You may need to do system restore or simply uninstall the driver if that driver is the wrong driver. If both of them don't work, then you'll need to reinstall windows and do what I said above. Something in Windows is corrupted maybe. If I were you, I would better off buying a new sound card. On Board is Crap!

ok, thanks for the help.

On board sound chips are pretty good IMO. You nned to look at the manual to see what you have. One of the drivers is for High Definition sound. That is what the HD stands for. HD sound chip should have 5 or 6 ports on the back of the case. The other would have 3 ports.

2 drivers? One is a Application Creative Lab The other is the Sound Driver: http://support.dell.com/support/dow... Change to Analog not Digital