Sony lap-top keyboard is not working at all

February 16, 2011 at 04:00:42
Specs: Windows 7, 4gb
i bought a new laptop a year ago
there was a ticking noise a week ago and sent it to sony service
i just got it today my laptop and now nothing is working
mouse pad area is working but not the keyboard
i am using a usb keyboard now

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February 16, 2011 at 06:33:50
the keyboard is connected by a small ribbon connector. Unless your really techy I would send it back to sony. The ticking was probably a bad hard drive or fan and they probably some how knocked the keyboard cable loose when they took apart you computer. It may have come off during shipping.

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