|Are you getting error messages? |
If so, tell us exactly what the message says.
Check your hard drive with the manufacturer's diagnostics.
See the latter part of response 1 in this:
(thanks to Dan Penny for this link:)
Hard Drive Diagnostics Tools and Utilities
If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibilty, on another computer if you need to.
If the hard drive itself tests okay, any data problems found can be fixed, one way or another.
Run CHKDSK (Check Disk)
Start - Run - type: cmd (click OK or press Enter)
type: chkdsk /f (drive letter): (press Enter).
/f = fix any errors found.
e.g. type: chkdsk /f C: (press Enter).
Answer Yes (Y) to any questions.
If it's C that's being checked, it will be checked while booting the next time you boot.
Do not press any keys while booting the next time you boot when the blue screen appears that has white text on it saying a CHKDSK wants to run.
Check essential system files.
Run SFC (System File Checker).
Insert your Windows 2000 CD in a drive.
Start - Run - type: sfc /scannow (click OK or Press Enter)
SFC will then check certain system files on the harddrive that are on the CD and replace any it finds to be missing or corrupted, by copying them from the Windows CD.
It takes a long time to run, e.g. up to a half hour or so.
If you get messages about it having problems reading files from the CD, click on Retry. You may have to sit in front of the computer and click on Retry many times, but SFC will eventually complete.
- there's a possible glitch.
SFC may NOT accept the 2000 CD as a valid source of files if it does not have SP updates built into it's files that have been installed in Windows.
In that case you can't run SFC successfully, and you can't quit SFC.
OR - in any case, you can't quit SFC until it's finished.
To get out of SFC....
Press the Alt-Ctrl-Del keys at the same time (e.g. hold down Alt and Ctrl, press Del without letting go of the first two, let go of all three keys) to pop up Task Manager, click on Shut Down at the top of that window, and select Restart , or Turn off.