Solved SMART indicates new HDD from Amazon have ran 37000 hours??

April 17, 2014 at 16:08:30
Specs: Windows 7, Intel i5-3570k/8gb
I purchased a hard drive from new from amazon in January, today a message came up in windows saying that my hard drive was failing. When I looked at the disk info, I found that it had been run for 37401 hours (1558 days)! I was just wondering why it showed as so many hours.

Also, any ideas why my hard drive is failing?

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April 17, 2014 at 16:10:54

message edited by pembo95

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April 17, 2014 at 21:37:05
✔ Best Answer
SMART isn't always accurate, but it's usually pretty good, and rarely have I seen a SMART data get skewed or corrupted. But getting 37K hours from only 211 power on cycles? Are you absolutely sure this drive was new from amazon? It almost sounds suspiciously like a server reject.

Don't put any super important information on it, I guess, and keep a backup. Do regular error checks (weekly would probably be a good start, they don't take all that long for me) and if things visibly get progressively worse, send it back.

Not everyone can decipher Klingon script...
chay' ta' SoH tlhe' vam Doch Daq

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April 17, 2014 at 21:55:37
Of particular concern is the "Reallocated Sectors Count". It appears that the drive is dying.

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April 17, 2014 at 23:18:28
What utility is giving that information? Use it to look at your other drives and see if the 'power on hours' seem reasonable. I'm just not sure how it's collecting that information.

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April 17, 2014 at 23:44:44
Contact Amazon and ask for a replacement (assuming it was sold as new). 3 months is not an acceptable lifetime for a hard disk and it should still be under warranty.

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April 18, 2014 at 07:12:49
From searching it appears likely you got a used hard drive. Most of what is offered are used. That means that model is old.

If it was sold to you as new then I would go back to the seller.

message edited by OtheHill

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