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Smart Failure WDC WD800BEVS
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Original Message
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Name: ReikoXx
Date: October 21, 2007 at 02:19:11 Pacific
Subject: Smart Failure WDC WD800BEVSOS: Win Xp ProCPU/Ram: Celeron / 1gbModel/Manufacturer: Compaq Presario C502TU |
Comment: Alright i've seen posts about the smart failure, and i know where exactly my issue is... but i dont know is how to get it to shut up and tell me how long before it dies. I've got Reallocation Sectors at 13 below threshold. That's the ONLY thing on a test i've seen through western digitial's diagnostic tools, and the rest of it came up green.. Yet it fails the quick self test. I'm just not in the mood to deal with my computer doing this lol, and evidently it's corruption from blue screens and playing too much second life. Life sucks, get over it.
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Response Number 1
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Name: OtheHill
Date: October 21, 2007 at 10:30:27 Pacific
Subject: Smart Failure WDC WD800BEVS |
Reply: (edit)What are you asking? When your hardddrive will no longer work at all? I can give you a smart ass answer. It will die before you backup all your data. If you are getting BSODs then you already have problems. Buy a new drive. If the existing drive is still under warranty you can request aqn RMA number from WD. They will make you run tests and send them the results. Then you will wait a long time and eventually they will send you a reconditioned drive.
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Response Number 2
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Name: ReikoXx
Date: October 21, 2007 at 11:57:02 Pacific
Subject: Smart Failure WDC WD800BEVS |
Reply: (edit)Yea ok i'll just spend the money to get it fixed lol. It's just one of these things that it's annoying and i wish that the Reallocation errors were like fixable, cause that's the ONLY THING wrong. (Yet a critical thing to many websites evidently..?) and the warranty's only covered by HP if i woudn't have had a friend install extra memory <.<. (She said it didnt matter, cause she was careful, but many say that theres ways of checking) So, there isn't much i can do there (plus they take 2+ weeks to fix things) I'm assuming it's time to get an operating system to disc (ie buy one) because my old recovery discs are tailored for the Western Digital drive. Life sucks, get over it.
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Response Number 3
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Name: OtheHill
Date: October 21, 2007 at 12:16:58 Pacific
Subject: Smart Failure WDC WD800BEVS |
Reply: (edit)If the computer is not old I would still attempt to get HP to fix it. Harddrives have extra space built into them when new to stop using defective areas and use some spare space. All that is done without the user even knowing anything. By the time you started getting errors the drive may have repaired itself several times. Did you run the complete fitness test from WD?
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Response Number 4
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Name: ReikoXx
Date: October 21, 2007 at 12:22:25 Pacific
Subject: Smart Failure WDC WD800BEVS |
Reply: (edit)Well, i've run the diagnostic full test from WD yes. and I've just found out this laptop isn't even on the market in the US anymore, and it's really making me wonder how much it's really worth lol. (Mind you i don't have the cash to purchase a new one!) Really right now i've looked at the WD diagnostic results, and the ONLY thing wrong is the Reallocated sectors, it's at 127 with the threshold supposedly supposed to be at 140. I've tried several other "SMART" diagnostic tools, one even failed to tell me the correct temp of my internal hard drive.. it seems to think its 40 C / 111 F or there abotus. The casing itself isn't even that warm, so i don't get it. Life sucks, get over it.
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Response Number 5
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Name: OtheHill
Date: October 21, 2007 at 13:34:07 Pacific
Subject: Smart Failure WDC WD800BEVS |
Reply: (edit)40c sounds about right. The harddrive and CPU will be hotter than the case. They are using power and that equates to heat.
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Response Number 6
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Name: Outlander
Date: October 22, 2007 at 08:43:45 Pacific
Subject: Smart Failure WDC WD800BEVS |
Reply: (edit)Go into the bios and turn off S.M.A.R.T. for HD's. This will get rid of the failure message at POST. As for the threshold message. I'm guessing here that the amount of bad sectors is becoming large enough to where the HD is running out of room to reallocate bad sectors and the bad sectors will soon start to show up when running a surface scan. Zero filling the drive "may" take care of some of the issue. Every HD has bad sectors from the factory, the HD has the ability to deal with these few plus some, but if the count gets to high, the HD can no longer reallocate those sectors and they show up as bad sectors on a scan.
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