SMART error message

April 26, 2005 at 05:25:15
Specs: WinXP Pro SP1, 3GHz P4, 512MB DDR

I have a hard drive and the SMART is enabled on it. I recently made a new partition on it and reformatted it, but there is this error message that is still lingering (it tells me the hard drive is still bad). I can use the drive just fine, and Windows doesn't give me any trouble about it either. I only bought this drive about 3 months ago (I highly doubt that it would go bad after that much time).

The question I have is: Is there any way to get the error message to go away (for instance, reset it or something?)? The drive is SATA 250GB.

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April 26, 2005 at 05:32:36

Hard drives can fail at any time -- a new drive failure is not uncommon. I'm a LAN Administrator and have had entire shipments of new PC's with bad drives. Personally, I rely on the S.M.A.R.T. messages and immediate replace the drives. If I were you, I'd call the manufacturer and RMA it for a new one.

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April 26, 2005 at 05:33:36

I've seen them come out of the box it can go that soon. If you only just bought it, it's still under warranty. Take it in and exchange it for another HDD as this one seems to be going.

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April 26, 2005 at 05:39:52

Use the diagnostics software that came with the drive. If you don't have it, go to the HDD manufacturer's website & get it

Asus A7N8X-X
1800+ @ 8 x 210MHz
768MB PC3200
Asus A9550 128MB/128-bit
Gamer Edition
WinME/WinXP Pro

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Related Solutions

April 26, 2005 at 06:44:49

Watch the POST screens at startup to see if the drive is properly identified by model. If it isn't, that is a problem. Even if it is, you still risk data loss or corruption if you aren't properly patched or usgraded in Windows. Look at this article for info on WinXP.

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April 26, 2005 at 10:23:22

Personnaly, I don't trust SMART. I would run scandisk 'Thorough' and maybe a diagnostic from the hard drive manufacturer's web site. A while back I ran across a utility that would clear the SMART statistics, but unfortunately I have lost it and can't remember the name. Maybe someone else knows, or you could try some web searches.

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April 26, 2005 at 10:45:01

If you run the manufacturer's diagnostic and it runs clean, I wonder if it 'might' reset the SMART counters. Probably worth a try.

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April 28, 2005 at 06:07:52

In case you're wondering:

I ran the PowerMax drive fitness test from Maxtor (the manufacturer of the drive) and it tells me the drive is about to fail. I will be replacing the drive shortly.

Thanks for your help.

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