slow boot up / video

Intel / Dg965wh_
January 3, 2009 at 10:03:57
Specs: Microsoft Windows XP Professional, 2.397 GHz / 2029 MB

My daughter was running SIMS2 and then shut down the computer.

Next I tried to turn back on and my video (19" newer LCD) will not display. I took and older LCD from their pc and it works.

I noticed however that boot up is painfully slow. On power on the cursor will show in the upper left corner no flashing just on. It stays like this for minutes. Then Win XP will start and the pc runs normally.

It seems to not like something in the POST maybe? It shows no memory run up or anything just the cursor. Checking BIOS does not reveal anything to me.

Does anyone have some ideas to check? Also, before I buy a new LCD can these two oddities be related?


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January 3, 2009 at 10:11:10
When you tried to older LCD did the computer still boot slow?

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January 3, 2009 at 10:20:26
Yes. With the older LCD the computer still boots slow. After several minutes it will run Windows XP normally.

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January 3, 2009 at 11:23:39
Then it probably is not the LCD monitor. Could be something wrong with the graphics card/chip.

If this problem just started recently try performing a system restore to an earlier date before the problem started. Your daughter may have changed some settings.

Go to Start> help and support> system restore. Choose a restore point that predates the problem. If the system restore doesn't fix the problem then follow the instructions on how to undo and do so.

If system restore does not help then we can try other things.

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January 3, 2009 at 12:12:19
ok will try system restore.

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January 3, 2009 at 12:24:55
System restore does not change anything. It really seems to me to be in the start up and not win xp related.

I also cannot see why the one lcd works and not the other?

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January 3, 2009 at 12:42:42
More info:

The newer lcd also does not work on the "good" pc.

The "broken" pc stays on all the 24/7 and I cannot say that the daughters game did anything. This is the first time is was rebooted in days.

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January 3, 2009 at 13:23:50
Do you know if you are using on board video or an add in card?

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January 3, 2009 at 13:39:48
on board video

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January 3, 2009 at 13:43:03
If you have TWO monitor ports then try connecting to the other one.

When the computer finally boots to WinXP does it perform as well as it used to? Are all features working?

When the computer takes a long time what is displayed on the screen?

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January 3, 2009 at 15:42:53
when the computer boots to the second lcd the computer runs like normal. There is no second port to try.

When it takes a long time to boot it only displays a cursor in the upper left corner. Nothing else.

More info: I tried to do an express bios update and it worked. but after a couple reboots now even the second lcb does not work. It now boots to the black win xp screen then goes blank. It then give a dispay message vga not support from the display not windows.

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