Setup key?

March 8, 2010 at 12:40:00
Specs: Windows XP, 3.0/2gb
Hello first post here
I recently got a trojan on my computer which i thought i had cleared up then one day i turn it on and it hangs on a black screen for days i ran in safe mode and it hangs on inspnp or what ever its called so i tried troubleshooting and the internet told me too get a XP disk and try a repair only problem is when i try to access my bios i press f2 and it comes up with something called a BIOS setup key and i cannot find anyone else with the same problem. If someone could shed some light on the situation i would be very happy.

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March 8, 2010 at 13:58:03
"i ran in safe mode and it hangs on inspnp "

It it isn't necessarily hanging while trying to load inspnp - that just happens to be the last thing listed on the screen. It's normal to get a screen full of things that are loading when you go into Safe mode - the screen stays that way for a long while even when Windows is working fine, but normally that screen full of lines should then go away and then you should see either the Logon Screen or the desktop screen load, eventually.

You may not need to get into the bios Setup
Try inserting an XP CD into the drive, then re-starting the computer. If the Boot Order or similar settings are correct, you will see a line "Press any key to boot from CD" or similar - if you see that press the named key or any key while that line is still on the screen - you usually must do that within 5 seconds from when you first see the line.

If that doesn't help,
- if this is a laptop, consult the Owner's or User's manual for your brand name computer model. There is often a key or a key combo that will pop up a menu where you can choose to boot from a CD.

- if this is a desktop computer.....
Unplug the case/power supply, or switch off the AC power to it otherwise.
Power off your monitor.
Open up the case by removing the left side panel as seen when you're looking at the front of the case.
Find the mboard battery and carefully remove it from it's socket. It's usually a shiny coin shaped battery. Wait 5 minutes, install it in it's socket, with the + (positive) polarity mark showing when it's installed.
Restore the AC power to the computer, turn on the monitor's power, and boot the computer.
The first time you boot you will get a "Cmos Checksum Error...." or similar message. You will either be prompted to enter the bios Setup or you will automatically go there. Enter the bios Setup, set the date and time, and set the Boot Order or similar settings so that a CD drive is listed before any hard drive, if it isn't already listed that way.
floppy drive
CD drive

Save bios settings, reboot.

When it's already in the optical drive, the bootable Windows CD should be detected while booting, and you should see the line "Press any key to boot from CD" or similar.


If this is a laptop, why is it you don't know the password ?

That's something a thief, or someone who knowingly or unknowingly bought a stolen computer, or someone who should not have the right to access someone else's computer, or someone who should not have the right to access a corporate or institutional computer, etc., etc., would want to know.
Do you have a LEGITMATE reason ?

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Do not post any questions or answers that infringe on another party's intellectual property. This includes questions asking where to obtain or how to use "warez," "cracks," or anything like that. It also includes posts related to circumventing time limits in shareware software and illegally obtaining software "key codes." Remember, most abandonware is a myth. Copyrights on software last far longer than five years.
Do not post any questions or answers having to deal with hacking or cracking. These include, but are not limited to, entering restricted places on networks or messing up other people's computers.

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March 8, 2010 at 14:24:08
Not a laptop and i did not steal anything. I just figured out how to reset the password problem is now i dont have a XP disk to doo a repair or whatever is there anyway i can work around this to repair this file.

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March 8, 2010 at 14:24:48
oh and it does hang on inspnp i left it there for about 24 hours came back and it was still sitting there

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Related Solutions

March 8, 2010 at 14:45:17
Is it a brand-name PC (e.g., Dell, HP, Sony)? If so, you may need to contact the vendor to purchase a new set of restore CDs. If not, and you don't have the original XP CD, you may need to purchase one and reload the OS after formatting the hard drive (which is the most effective way to rid your PC of any traces of a virus).

1 Corinthians 15:3-4

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March 8, 2010 at 14:51:50
Oh noes! im trying to avoid erasing data at all costs Its an intel btw

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March 9, 2010 at 07:04:27
Tell us the make and model of your brand name system, or if you have a generic desktop system, the make and model of the mboard.
The specific model of a brand name system is shown on a label on the outside of the case somewhere, or it can often be determined by going to the brand name's web site.
The model, sometimes the make, of a mboard in a generic desktop system is usually printed on the mboard's surface in obvious larger characters, often between the slots.

The model is often also displayed on a logo (graphical) screen early in the boot, but it's often not as specific as the specific model number.

For Dell computers, they have a Service Tag number - the specific model can be determined by using that on their site, or can often be determined there automatically by you downloading some software. The Service Tag number should be on a label on the outside of the case, probably on the bottom on a laptop, on the back on a desktop, and is often also shown in the bios Setup.

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