Seagate external Hard drive USB pin broke

September 19, 2010 at 09:52:21
Specs: 7
Today I was moving my hard drive next to my ps3 that when I pulled the USB out of the socket, it disloacted the pin inside the casing so now I can't access it at all. It's still in warranty but not to sure if they will class it as a hard drive problem or wear and tear. I'd love to be able to get everything off it as I haven't backed it up and it's full of software, movies, pictures and games.

Just don't know If it'll be easier to take the hard drive out of the case and put it in another one so I can keep all my data or to try and see if I can get a free data recovery for it.

It's a seagate 1tb external hard drive.

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September 19, 2010 at 16:03:59
If you have a desktop pc, you can install it in that machine to get the data off.

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December 21, 2010 at 11:18:21
I broke the usb port on my 1 tr sea-gate drive as well. took forever to figure out, but what i did was;

- call sea-gate for permission to open the case to get to the drive. Otherwise it voids the warranty.
- brought a 30 dollar universal drive adapter. (a cord that accesses various drives) mine was from newer technology, usb 2.0 universal drive adapter. i brought the 1st one i found.
- got the information off with the cord. (my computer, laptop/desktop, didn't have a slot to get the information off the drive directly)
-sent drive to seagate at the address they gave me, and got a new drive replacement.

it works better and cheaper if you can instal the drive into a desktop computer, but mine was to old.

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