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scroll mouse

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Name: pwizz2
Date: January 18, 2004 at 07:41:13 Pacific
OS: windows xp home
CPU/Ram: amd 2400+
Comment:

I have a HP Pavilion ze4400 laptop. The scroll on the touch pad works only intermittently while viewing web pages. I make sure to point to the scroll area and click in the area to scroll and nothing. Sometimes it works, sometimes it doesn't. I have downloaded new drivers. The laptop was sent to hp for warranty work and they said it was repaired but nothing changed. Is this a hardware problem or a software problem? I don't really want to send my laptop to hp again. Please help.



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Response Number 1
Name: efabes
Date: January 18, 2004 at 09:38:56 Pacific
Reply:

It is probably hardware. I know certain models did have a problem with the touchpad/scroll.

If you do not want to send it back, the down arrow works very well on webpages. I find it much easier to use the down arrow on my old compaq laptop, after some getting used to.



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