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Screen is just black, nothing else

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Name: hl0890
Date: November 27, 2008 at 21:13:35 Pacific
OS: XP
CPU/Ram: Intel 1 Gb
Product: Dell Dimension E310
Comment:

So I have a Dell Dimension E310, and roughly 12 hours ago it was working perfectly fine. However, when I went back to turn it on again, it encountered this weird thing and nothing shows up anymore. It would start out with the usual Dell loading thing with the F2 for Setup and F12 for Reboot. Then it jumps to this black page with a blue bar at the top. I was lucky enough to catch the text in the blue region, which says "www.Dell.com", and there is a line of white text right below the blue bar, but the frame skips too fast for me to catch what it says. I can tell you that the line of text filled up about half of the that line though,if that helps. I tried turning it back on many times, tried going into setup and reboot but they are too complicated for me to understand...After that frame disappears, it's just a black screen of what seemed liek eternity...Also, the only thing that I did different on the computer today was making sure javascript was enabled (I was encountering e-mail errors) and also reinstalling java. I really don't know what's going on with my computer, and it's less than two years old, but my warranty has expired. I have some very important documents saved on it that I will need in three days or so, so please if anyone can help me I will greatly appreciate it.



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Response Number 1
Name: Pheonix iz Pro
Date: November 29, 2008 at 19:38:07 Pacific
Reply:

I had this happen to my other computer. You might need a new Hard Drive or more RAM. You open the case remove the old Memory Unit or watever than if u do you'll start up and there!


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