RPC Server is unavailable.

December 5, 2012 at 17:09:29
Specs: Windows XP, 1-2CPU

I have a Windows XP OS and an HP 3200-series printer. When connecting the printer (used successfully from this machine for many years), the machine was not detected, so I uninstalled it and reinstalled using the manufacturer's disc. The computer now recognizes new hardware has been installed but says the installation cannot be completed because "The RPC Server is unavailable." I use a wireless network, but no one else has access to my computer. Network connections are not shared. Thanks for your help.

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#1
December 5, 2012 at 17:30:15

Type services.msc in the Run box and hit Enter key to show the Services list.

I have these two entries in XP Home:

Remote Procedure Call (RPC) which is set to Automatic and is Running.

Remote Procedure Call (RPC) Locator which is set to Manual (not running).

The above are the default XP settings, see if yours are set the same.

I also found this on a website which might be of interest:
"The RPC server is unavailable because the service couldn't function properly because it's dependancy (server service) couldn't start... I checked the dependencies through the server's properties and I looked through services and started those required dependancies to start the server service, once that started... Everything functioned properly".

Always pop back and let us know the outcome - thanks


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#2
December 5, 2012 at 18:00:50

Thanks, Derek. I checked the two services entries and have exactly the same settings/defaults as you do. How do I do the next part, i.e., checking the dependencies. I clicked on the highlighted words (server service), but nothing happened. Perhaps these are keywords only? I appreciate any more help you can give. Thanks so much!!

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#3
December 5, 2012 at 18:09:20

Gotta go because it's way past bedtime here in the UK.

They are under the tab "Dependencies".

In the meantime maybe someone else will help you with that, or any other ideas they might have.

Always pop back and let us know the outcome - thanks


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