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Someone help me please. I'm just installed a new IDE Hard drive on my friends HP Pavilion XT993 after his old one broke down. I already installed the OS on there (Windows XP Professional), But after it finished and it restarts, it gave me an error message saying something like "Primary Master Drive Failure" or something like that. I'm also wondering if it also has something to do with the Jumpers (I took all of them out because it's only running on one Hard Drive). Or should I put it back onto there?
Anyway, If there's anyone out there who could respond to this, I would greatly Appreciate this.
Thanks.
Here is a diagnostic program you can try. The first runs from floppy and the second is the same program on a bootable CD.
Try the diagnostic tests for drives (but not the "destructive" ones unless you don't care if the drive contents get overwritten). It will tell you if the drive is gone or just being a troublemaker.
http://users.adelphia.net/~abraxas/...
http://users.adelphia.net/~abraxas/...
also check if it`s being recognized in bios...
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Is the hard drive the only drive of any kind on the cable?
Did you install WinXP on that hard drive while it was installed in the same computer?
Watch the POST screens at start up to see if the BIOS is configuring the new drive by both model and FULL drive capacity.
Replace the jumper. Jumper as CS or Master. Master alone if a Western Digital drive.
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It's a Western Digital Alright...
Western Digital Cavier Blue E-IDE 320GB Hard Drive.
Just got it and using it as a Replacement for the old one that broke down.
And yes I have it connected to the correct Master Plug.
But I took out the Jumper it came with (Lol).
Should I put it back on?
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Ok, When I put it back on, It still won't recognize it. >_<! HELP! Waaahh! Lol... I'm desperate to get it to work.
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Sometimes the jumper lay out is very confusing, so look carefully at the diagram. You need jumper in Single if there is no other hdd / cd attached or Cable Select. Try each and test. See OtheHill's post.
Sometimes you will have to enter bios and re-detect hdd.
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Western Digital hard drives have a Master Alone jumper setting which you must use. I stated that above.
You may also need to change the boot order and drive selection in the BIOS.
Was the old hard drive also an IDE type?
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How did you determine the old hard drive had failed? If something else is bad then replacing the drive isn't going to fix things.
Are you sure you have the cables on right?
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Yes I have the Cables right.
The Old Hard Drive was about 8 years old along with the computer from what I have been told. Every time it starts up, the Blue Screen of Death comes up and it does a Scraping and tapping sound. From what I see, I think the Hard drive is defective. That's why we decided to buy a new one and freshly Install the OS onto the New one.
(Though I'm having trouble with getting the MOBO to recognize it as a Primary Master Drive.)
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If the computer is 8 years old the hard drive may be too large for the BIOS to configure it.
Did you watch the POST screens at start up as I suggested above?
If you don't see any POST screens you may need to disable fast boot and any logos that are in front of the screens.
Boot into the setup (BIOS) screens and look for those options.
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