Removal of USB Mouse Causes Blue Screen

Sony / Vgn fw495j
August 30, 2009 at 00:06:47
Specs: Windows Vista
My laptop is brand new. When I insert the
wireless USB mouse dongle into the USB slot,
and remove it, it crashes. I get the blue screen
of death.

I have never encountered this problem before,
and don't know where to start...

Help please!

See More: Removal of USB Mouse Causes Blue Screen

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August 30, 2009 at 01:36:02
Did you use the "SAFELY REMOVE" facility, it is on the bottom taskbar to the left of the clock ?

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August 31, 2009 at 04:21:36
I'm having the same problem here. My laptop was running fine untill about a week ago. Now everytime I remove an USB-device it's:"Hello mr. blue-screen". And yes, it's gone if you do a safe-remove but come on!... My mouse isn't even listed in the safe-remove option, neither is my printer and the both have the same problem of mr. blue-screen! Anyone?

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August 31, 2009 at 09:03:33
Thanks for your responses.

So I solved the problem. Apparently this is a known common problem with the newest windows vista update. I uninstalled the update, and it solved the problem.

This was advice from the tech support dep. at Sony.

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Related Solutions

September 2, 2009 at 08:53:05
In case anyone comes across this, the update name was: KB 927853

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