Realtek Sound Manager

August 20, 2008 at 01:36:30
Specs: Win XP, 1 GB
I have Realtek Sound Manager installed in my machine. I have 5.1 creative speakers. Realtek Sound Manager is showing only 2CH, 4CH options. But I need 5CH option. What should I do to fix the issue?

See More: Realtek Sound Manager

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August 20, 2008 at 05:27:57
Do all your speakers connect to the subwoofer? If so, are you connecting to the blue output? Check the speaker connections on the sub.

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August 20, 2008 at 05:32:34
All the speakers are connected to the sub. But there are three sockets with three different colors. My machine has 1-line out. Whether there is a way to convert MIC and 1-Line In to out lines.
My motherboard supports 5.1 surround sound.
My machine is Compaq presario SG4370IL.

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August 20, 2008 at 06:40:33
I am not sure I understand your last response. Are you referring to the jacks on the subwoofer or on the MBoard? How many jacks are on the MBoard?

Does the manual for the speakers address this issue? You may need to connect some to the sub and some to the MBoard.

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Related Solutions

August 20, 2008 at 12:01:50
Google can't find anything about a "Compaq presario SG4370IL"

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August 20, 2008 at 21:44:36
I have 3 points on motherboard (1 for Line-in, 1 for Line-out, 1 for MIC).
All, 5 satellite speakers are connected to Sub woofer. Sub woofer is having 3 lines/sockets. each of different color - Orange, Green, Some other color. Each socket is for one set of speakers (like rear/front/woofer and center). When I connect any socket from woofer to Line-out on motherboard only that set of speakers are working, rest are not working. I need some info so that I can convert MIC, Line-in points of motherboard to Line-out. I have read in some website that this is possible by using sound manager of realtek. But I am not getting 6CH option in Audio tab of Sound Manager.
Whether whatever i am doing is correct or there is another process to do the same?
Whether I need to install any drivers or change settings in motherboard?

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August 20, 2008 at 21:46:48
I am not able to find much useful info even if I google "Compaq presario SG4370IL".

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August 21, 2008 at 00:17:06
You can not, if the Compaq Supplied Driver only list 2CH and 4CH, that is it, the only alternative is to buy a USB Sound Card like:

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August 21, 2008 at 04:55:12
Did you get any software with the Creative speakers?

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August 21, 2008 at 05:37:52
No I havent got any software with Creative Speakers.

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August 21, 2008 at 07:05:01
You didn't see fit to tell us you downgraded to WinXP from Vista.

This can be problematic as OEMs by licensing agreements can't supply WinXP drivers. If drivers for your sound chip are available then you may need to find them elsewhere.

Download and run SIW.exe. This utility should be able to identify the exact Realtek sound chip. May look something like this ACL848 as an example. Get SIW at the link below. Download the standalone version.

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August 21, 2008 at 07:13:42
You mistyped your model number. I think the correct number is SG3470IL. This is a Vista computer.

The link below has generic Realtek drivers. I THIINK the WinXP driver only executable file if the one you want to install. All the features that would be available in Vista may not be available when using this driver.

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August 25, 2008 at 14:44:40

look at this link,

the Audio IO panel of the pc needs to have the relevant outputs on the sound card active ,you cannot get true 5.1 sound without them.
unless you have altec combo which emulates it.

(vista is clever it recognises the connected ports and lets you choose from the options that are detected,.)

one up for vista i suppose.

ive given up with the realtek, i can only get front and rear no sub so replaced it with el cheapo olde sound blaster live which works 1st time with xp.

you can see the ports you need for 5.1 to work properly

black= centre out / sub
green for the rest

also works with creative 5.1 unsuprisingly.

cheers & gl

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August 25, 2008 at 15:35:18
When you buy a Vista ready computer and downgrade to WinXP it is unreasonable to expect the drivers to be available. However, I did link to drivers. The Realtek manager software is a different animal though. If it were mine I would try to find a version of the sound manager that would work after installing the drivers I linked to.

I personally think going with Creative was a step backward with the sound.

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August 26, 2008 at 05:07:44

yes , but he still wont get 5.1 sound without a sub/center output jack tho, the realtek driver actively manages the connected devices.

& your right about creative tho mine recent experience was a cheap last resort till i can afford a xonar.

C'tive have been particularily idiotic with their unreasonable behaviour regarding drivers as there has been an enterprising bloke who has re-engineered most of their sound drivers to work with vista , and had to pull the lot off the web due to patent infringement yet creative wont support their own products sheesh what company.

ah well.


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August 26, 2008 at 05:26:17

You may be correct about the outputs. I have a MBoard with Realtek HD sound. However, mine has 6 ports, not three. I am using Altec lansing 2.1 speakers and they are simply connected to a line out port. The Subwoofer controls all.

I guess this is one of those deals where you need to investigate prior to buying. I paid extra for the MBoard just so I could get the better sound and better onboard graphics, which I use.

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August 27, 2008 at 05:02:13
(Altecs excellent choice)
i also have altec's, best speakers ive owned for many many years (ada855) top pic shows
the connections on the ada855 (requires extra jack for sub 'analoge'), yes the sub controls the lot so i never noticed the effect of the drivers till i changed mobos which didnt have spdif or a subw jack output
i have another set of 5.1 now gathering dust,and so discovered the hard way, audio gear does not always fit with the pc/ dvd/ home system , hence i agree entirely with you. Pays to investigate before buying.

that was sometime ago, heh! sound doesnt matter much these days, old age & all that, my hearing definately isnt what it used to be, i'll just stick with with venerable ada855's


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