Random Shut Off

Gateway / Lx6810-01
August 13, 2009 at 20:05:44
Specs: Windows Vista
I purchased 2 of these computers brand new in April. They are in the same room and have about the same amount of usage with similar programs. One started shutting itself off without warning or error message about 2 months ago. I have searched and read everything I can find online and nothing seems to fix my problem short of purchasing something new. I called Gateway and they won't even look at it unless we pay a service to verify it is not software related. Can anyone assist me?

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August 13, 2009 at 20:32:42
Did you buy them directly from Gateway?

Are both PCs connected to the same wall outlet or power strip? If they aren't, swap them.

Anytime I had that problem, it was either the power supply or the motherboard. When it was the motherboard, there was a click & a really fast shutdown.

Also make sure that both fans are spinning, the one in the power supply & the one near the CPU.

How do you know when a politician is lying? His mouth is moving.

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