Solved random computer reboots while playing games

August 25, 2011 at 13:00:21
Specs: Windows 7
hi guys

my comuter started randomly reboot while playing games like CoD:Black Ops, Just Cause 2 or Bulletstorm about two weeks ago. I tried with lower graphic settings, but it didn't help. I also displayed tempreatures and got a look on them while playing - I will list the temperatures below - but nothing was wrong with them either. I built my computer by myself about two months ago with the following components:

MB: Asus P8Z68-V PRO (B3), Intel Z68 B3, LGA1155, CFX/SLI (35-50°C)
CPU: Intel Core i7 2600K (40-50°C)(3.5MHz)
Videocard: Gainward GTX-560 Ti Phantom 2GB GDDR5, PCI-E 2.0 x16, HDMI (55-80°C)
RAM: Kingston HyperX T1, 2x4GB, DDR3-1600, CL9-9-9-27@1.65v (--)
PSU: Super Flower SF1000K-14HE, 1000Watt, Crystal Twilight (--)
HD: WDC WD20EARS-00MVWB0 ATA Device (1863GB, IDE ) (--)
BIOs: AMI (02/05/10)
System: Windows 7 Ultimate

in a Antec Lan Boy Open Air Case

I don't think overheating is causing the reboots and softwareproblems either. maybe it's the PSU (1000 Watt +3.3V: 24A +5V: 30A +12V1: 20A +12V2: 20A +12V3: 20A +12V4: 35A +12V5: 35A +12V6: 20A ). But I'm not sure yet. I could really use someone's help with more knowledge and experience than me. Thanks in advance.


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#1
August 25, 2011 at 13:06:12
✔ Best Answer
See event logs to start. Run memtest maybe and other diag suites.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#2
August 26, 2011 at 09:58:08
thanks for the advice

just runned memtest - seams like RAM are working fine and without any errors. about the event log, I don't understand much of it so I'll just list it below:

Type: Information
Date: 26.08.2011
Time: 17:42:57
Event: 902
Source: Software Protection Platform Service
Category: None
User: N/A
Computer: Joel-PC
Description:
Der Softwareschutzdienst wurde gestartet.
6.1.7600.16385

Type: Information
Date: 26.08.2011
Time: 17:42:57
Event: 1003
Source: Software Protection Platform Service
Category: None
User: N/A
Computer: Joel-PC
Description:
Der Softwareschutzdienst hat die Überprüfung des Lizenzierungsstatus abgeschlossen.
Anwendungs-ID=55c92734-d682-4d71-983e-d6ec3f16059f
Lizenzierungsstatus=
1: 022a1afb-b893-4190-92c3-8f69a49839fb, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
2: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8, 1, 1 [(0 [0x00000000, 1, 0], [(?)(?)( 1 0x00000000 0 0 msft:rm/algorithm/bios/4.0 0x00000000 0)(?)(?)(?)])(1 )(2 )]
3: a0cde89c-3304-4157-b61c-c8ad785d1fad, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
4: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
5: cfb3e52c-d707-4861-af51-11b27ee6169c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
6: 4a8149bb-7d61-49f4-8822-82c7bf88d64b, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
7: afd5f68f-b70f-4000-a21d-28dbc8be8b07, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

Type: Information
Date: 26.08.2011
Time: 17:42:56
Event: 1066
Source: Software Protection Platform Service
Category: None
User: N/A
Computer: Joel-PC
Description:
Initialisierungsstatus für Dienstobjekte.
C:\Windows\system32\sppwinob.dll, msft:spp/windowsfunctionality/agent/7.0, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:rm/algorithm/phone/1.0, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:rm/algorithm/pkey/2005, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:spp/TaskScheduler/1.0, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:spp/volume/services/kms/1.0, 0x00000000, 0x00000000
C:\Windows\system32\sppobjs.dll, msft:spp/volume/services/kms/licenserenewal/1.0, 0x00000000, 0x00000000


Type: Information
Date: 26.08.2011
Time: 17:42:54
Event: 1
Source: SecurityCenter
Category: None
User: N/A
Computer: Joel-PC
Description:
Der Windows-Sicherheitscenterdienst wurde gestartet.

Type: Information
Date: 26.08.2011
Time: 17:42:53
Event: 900
Source: Software Protection Platform Service
Category: None
User: N/A
Computer: Joel-PC
Description:
Der Softwareschutzdienst wird gestartet.


Type: Information
Date: 26.08.2011
Time: 17:41:41
Event: 1003
Source: Windows Search Service
Category: Suchdienst
User: N/A
Computer: Joel-PC
Description:
Windows Search wurde gestartet.


Type: Error
Date: 26.08.2011
Time: 17:41:40
Event: 33
Source: SideBySide
Category: None
User: N/A
Computer: Joel-PC
Description:
Fehler beim Generieren des Aktivierungskontextes für "C:\Windows\system32\conhost.exe".
Die abhängige Assemblierung "Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"" konnte nicht gefunden werden.
Verwenden Sie für eine detaillierte Diagnose das Programm "sxstrace.exe".

Type: Information
Date: 26.08.2011
Time: 17:41:32
Event: 302
Source: ESENT
Category: Protokollierung/Wiederherstellung
User: N/A
Computer: Joel-PC
Description:
Windows (3716) Windows: Das Datenbankmodul hat erfolgreich die Schritte zur Wiederherstellung abgeschlossen.

Type: Information
Date: 26.08.2011
Time: 17:41:31
Event: 301
Source: ESENT
Category: Protokollierung/Wiederherstellung
User: N/A
Computer: Joel-PC
Description:
Windows (3716) Windows: Das Datenbankmodul gibt die Protokolldatei C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.log wieder.

Type: Information
Date: 26.08.2011
Time: 17:41:31
Event: 300
Source: ESENT
Category: Protokollierung/Wiederherstellung
User: N/A
Computer: Joel-PC
Description:
Windows (3716) Windows: Das Datenbankmodul initiiert Schritte zur Wiederherstellung.

Type: Information
Date: 26.08.2011
Time: 17:41:31
Event: 102
Source: ESENT
Category: Allgemein
User: N/A
Computer: Joel-PC
Description:
Windows (3716) Windows: Das Datenbankmodul (6.01.7600.0000) hat eine neue Instanz gestartet (0).


--- i think here took the restart place--------------------

Type: Information
Date: 26.08.2011
Time: 17:41:27
Event: 6000
Source: Wlclntfy
Category: None
User: N/A
Computer: Joel-PC
Description:
Der Winlogon-Benachrichtigungsabonnent <SessionEnv> war nicht verfügbar, um das Benachrichtigungsereignis zu verarbeiten.

Type: Information
Date: 26.08.2011
Time: 17:41:27
Event: 4101
Source: Winlogon
Category: None
User: N/A
Computer: Joel-PC
Description:
Die Windows-Lizenz wurde überprüft.

Type: Information
Date: 26.08.2011
Time: 17:40:52
Event: 5617
Source: WinMgmt
Category: None
User: N/A
Computer: Joel-PC
Description:
The description for Event ID ( 5617 ) in Source ( WinMgmt ) could not be found. It contains the following insertion string(s): .

Type: Information
Date: 26.08.2011
Time: 17:40:49
Event: 4096
Source: Avira AntiVir
Category: AntiVir
User: \SYSTEM
Computer: Joel-PC
Description:
Der AntiVir Dienst wurde erfolgreich gestartet!

Type: Information
Date: 26.08.2011
Time: 17:40:43
Event: 5611
Source: WinMgmt
Category: None
User: N/A
Computer: Joel-PC
Description:
The description for Event ID ( 5611 ) in Source ( WinMgmt ) could not be found. It contains the following insertion string(s): .

Type: Information
Date: 26.08.2011
Time: 17:40:43
Event: 5615
Source: WinMgmt
Category: None
User: N/A
Computer: Joel-PC
Description:
The description for Event ID ( 5615 ) in Source ( WinMgmt ) could not be found. It contains the following insertion string(s): .

Type: Information
Date: 26.08.2011
Time: 17:40:40
Event: 0
Source: AdobeARMservice
Category: None
User: N/A
Computer: Joel-PC
Description:
The description for Event ID ( 0 ) in Source ( AdobeARMservice ) could not be found. It contains the following insertion string(s): .
Service started

Type: Information
Date: 26.08.2011
Time: 17:40:38
Event: 1531
Source: Microsoft-Windows-User Profiles Service
Category: None
User: \SYSTEM
Computer: Joel-PC
Description:
Der Benutzerprofildienst wurde erfolgreich gestartet.


Type: Information
Date: 26.08.2011
Time: 17:40:38
Event: 4625
Source: EventSystem
Category: None
User: N/A
Computer: Joel-PC
Description:
The description for Event ID ( 4625 ) in Source ( EventSystem ) could not be found. It contains the following insertion string(s): .
86400
SuppressDuplicateDuration
Software\Microsoft\EventSystem\EventLog

Type: Information
Date: 26.08.2011
Time: 15:26:02
Event: 903
Source: Software Protection Platform Service
Category: None
User: N/A
Computer: Joel-PC
Description:
Der Softwareschutzdienst wurde beendet.


Type: Information
Date: 26.08.2011
Time: 15:24:19
Event: 1000
Source: Microsoft-Windows-LoadPerf
Category: None
User: \SYSTEM
Computer: Joel-PC
Description:
Die Leistungsindikatoren für den Dienst WmiApRpl (WmiApRpl) wurden erfolgreich geladen. Die Eintragsdaten im Datenbereich enthalten die neuen Indexwerte, die diesem Dienst zugeordnet sind.

Type: Information
Date: 26.08.2011
Time: 15:24:19
Event: 1001
Source: Microsoft-Windows-LoadPerf
Category: None
User: \SYSTEM
Computer: Joel-PC
Description:
Die Leistungsindikatoren für den Dienst WmiApRpl (WmiApRpl) wurden entfernt. Die Daten enthalten die neuen Werte der Registrierungseinträge "Last Counter" und "Last Help".

Type: Error
Date: 26.08.2011
Time: 15:21:49
Event: 33
Source: SideBySide
Category: None
User: N/A
Computer: Joel-PC
Description:
Fehler beim Generieren des Aktivierungskontextes für "C:\Windows\system32\conhost.exe".
Die abhängige Assemblierung "Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"" konnte nicht gefunden werden.
Verwenden Sie für eine detaillierte Diagnose das Programm "sxstrace.exe".

Type: Information
Date: 26.08.2011
Time: 15:21:36
Event: 6000
Source: Wlclntfy
Category: None
User: N/A
Computer: Joel-PC
Description:
Der Winlogon-Benachrichtigungsabonnent <SessionEnv> war nicht verfügbar, um das Benachrichtigungsereignis zu verarbeiten.

Type: Information
Date: 26.08.2011
Time: 15:21:36
Event: 4101
Source: Winlogon
Category: None
User: N/A
Computer: Joel-PC
Description:
Die Windows-Lizenz wurde überprüft.

Type: Information
Date: 26.08.2011
Time: 15:21:09
Event: 1003
Source: Windows Search Service
Category: Suchdienst
User: N/A
Computer: Joel-PC
Description:
Windows Search wurde gestartet.


Type: Information
Date: 26.08.2011
Time: 15:21:04
Event: 302
Source: ESENT
Category: Protokollierung/Wiederherstellung
User: N/A
Computer: Joel-PC
Description:
Windows (2764) Windows: Das Datenbankmodul hat erfolgreich die Schritte zur Wiederherstellung abgeschlossen.

Type: Information
Date: 26.08.2011
Time: 15:21:03
Event: 301
Source: ESENT
Category: Protokollierung/Wiederherstellung
User: N/A
Computer: Joel-PC
Description:
Windows (2764) Windows: Das Datenbankmodul gibt die Protokolldatei C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.log wieder.

Type: Information
Date: 26.08.2011
Time: 15:21:02
Event: 300
Source: ESENT
Category: Protokollierung/Wiederherstellung
User: N/A
Computer: Joel-PC
Description:
Windows (2764) Windows: Das Datenbankmodul initiiert Schritte zur Wiederherstellung.

Type: Information
Date: 26.08.2011
Time: 15:21:02
Event: 102
Source: ESENT
Category: Allgemein
User: N/A
Computer: Joel-PC
Description:
Windows (2764) Windows: Das Datenbankmodul (6.01.7600.0000) hat eine neue Instanz gestartet (0).

I hope you can get more information out of it, than I did. I also found another intersting post while I was looking for solutions: http://social.technet.microsoft.com...
I don't know if this guy has exactly the same problem like I do, but maybe it could help. I'm still trying to fix this and it would be happy me if I could get some more good advices.


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#3
August 26, 2011 at 10:52:29
oh and I forgot something. today about ten minutes before a reboot a message appeard: Warning 3.3 V ... I wasn't able to read the hole message because it disappeard to fast. I saw it the first time, but maybe that's because it only showed up for about a second.

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