ran restore program into acer aspire but program froze ,with

January 11, 2013 at 10:04:45
Specs: Windows 7, 4g 1tb hd
I ran a restore program into my ACER Aspire but it froze in program can't turn off by power button, reboot but on reconnect the same pitcure appears. I have no mouse control to leave the program. joseph long

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#1
January 11, 2013 at 10:43:18
Desktop or laptop?
'restore program' - what restore program? Windows 7 System Restore? A Factory Restore? Some other program that is supposedly does some type of restore?
What Picture?
If running System Restore or a Factory Restore, it can be dangerous to force it to shut down? It may not boot up again without a repair install or at least a start up repair.
On most systems, you can force a shut down by holding down the start button for approx. 10 seconds, but be sure that the 'restore' is really frozen and not just working in the background (it may take a while,depending on your system).
Reply with answers and your model number.

You have to be a little bit crazy to keep you from going insane.


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#2
January 11, 2013 at 11:02:07
I've got to step out a short. My system is desk top. I believe I send through a factory restore ACER Aspire 5500 I think I'm not home Thanks wallplug

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#3
January 11, 2013 at 11:40:17
I'm back, joe

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Related Solutions

#4
January 11, 2013 at 11:43:00
What is a repair install. What money am I looking at. wallplug

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#5
January 11, 2013 at 13:24:40
Repair install is a procedure but to use it you need a Windows 7 disk.

EDIT:
Here's the link I intended to post:
http://www.sevenforums.com/tutorial...

Always pop back and let us know the outcome - thanks


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#6
January 11, 2013 at 13:50:30
Please describe in detail what you did and what the problem was that led you to try that as well as what the state of the computer is right now. Tell us if you have a back up of your files that are on that computer. Tell us if you have any type of Windows 7 install or recovery disk. Tell us if you made a Windows 7 Repair Disk (from the back up section in Windows 7). Tell us if you made a disk image when it was working properly (unlikely, but great if you did).
These are important in helping you get your system back up and running.

Edit: Are you sure of the model number, that appears to be a Laptop system. Please versify and elaborate. A laptop is a one piece foldable portable computer. A Desktop is a separate computer, monitor, keyboard, and mouse. An All-In-One is the alternative where the computer is built in to the monitor and only the keyboard and mouse are separate, but it is for fixed location use like a Desktop system.

You have to be a little bit crazy to keep you from going insane.


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#7
February 3, 2013 at 00:20:29
I've had a knee replacement surgey since last here. My system is ACER Aspire AX3400G-U4802 desk top. The program I ran was obtained in the installed on broad system. I had to go into computer's installed restore. Did not make disc image. computer stuck saying setup is starting services. Have no mouse control except to hit ok in the windows install bracket.

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#8
February 3, 2013 at 00:22:58
HaveACER Aspire AX3400G-U4802 been ill, I'm back. Desktop wallplug

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#9
February 3, 2013 at 00:41:33
did not make dicc image wallplug

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#10
February 3, 2013 at 01:04:10
Been sick, I'm back. Desktop, ACER AspireAx3400G-U4802, Stuck in a restore process from on broad computer system program. The install windows bracket say's...windows could not complete the installation. To install windows on this computer, restart the installation. Below the bracket it says setup is starting services. This is where the program is froze The only mouse control I have is hitting OK in the install windows bracket.. wallplug

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#11
February 3, 2013 at 01:44:29
If had these disc I could not start the play back because I don't have any control. wallplug

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#12
February 5, 2013 at 16:54:03
Do 1, 2 & 3 in sequence:

1. Unplug the power.

2. Remove the main battery.

3. Hold the power off/on button in for about 20 seconds.

Put it all back together and see if that helps.

Always pop back and let us know the outcome - thanks


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#13
February 5, 2013 at 19:51:49
Relax a bit. If someone does not answer you for a while, give it some time. We are all unpaid at this and have other things to do, including normal jobs.
#12 above assumes you have a laptop BUT you said you have a desktop so to modify it:
Just hold down the power button for about 20 seconds. That should shut it down. Wait a minute and try to restart it.
Before going further on your failed restore, PLEASE explain what the restore you used is. Anything other than the built in System Restore (rolls back the system to a prior time/date) and a Factory Restore from the factory installed Recovery Console (see system manual) or a Recovery Disk Set that you can get from the manufacturer of your system (Thse wipe the hard drive and returns it to the way they shipped it from the factory) should be avoided. Nothing else should be used for recovery/restore unless you are restoring a disk image made by another program (though I recommend using the built in feature for this as well).
If we can understand better what you did and what prompted you to try it in the first place, we can then suggest the best course of action for you.

You have to be a little bit crazy to keep you from going insane.


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#14
February 6, 2013 at 14:49:07
Fingers

Thanks - not sure what made me assume a lappy.

Always pop back and let us know the outcome - thanks


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