ram was removed from desktop. Now no response

August 14, 2011 at 11:45:18
Specs: Windows XP
My friend has a desktop that had the ram cards removed. It worked fine before the ram was removed. When she put them back in, she has gotten no signal from the monitor or keyboard.

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#1
August 14, 2011 at 12:38:51
Do you know if the computer was turned off and unplugged before the ram was removed and also before it was reinstalled?

Is it the same ram chips?


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#2
August 14, 2011 at 12:45:19
The memory may have been damaged in the process, they may have been inserted slightly wrong so you can at least try to re-seat them. Some connector may have been moved or removed or damaged. The video card may have been lifted.

I would think a guy could force them in backwards but it would be unlikely a girl would.

Basically recheck everything again and next time you have to be super careful with this stuff. ESD and stray electric in system could damage this stuff.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#3
August 14, 2011 at 13:45:43
We are unsure if it was turned off and unplugger when they were removed. And yes, they are the same chips. I am confused with how the ram configuration could affect the monitor signal.

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Related Solutions

#4
August 14, 2011 at 14:13:47
Not knowing what type of computer you have, or if you are using a video card with memory or onboard video......................Computers use what is called shared memory for video.

On this forum there are always questions about having less memory being seen than what is installed. The answer is video is using some of the memory.

So, if the ram chips are wrong, toast, or installed incorrectly at post (when you push the on button) if no memory is found then no video. You should at least be getting a beeping sound.

I would unplug the computer, and try just one stick of ram at a time. And yes it is possible they are in backwards.


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#5
August 14, 2011 at 22:56:13
Usually with bad ram or even no ram installed, you'll get a series of beeps when you turn it on. Since that's not happening then either the power cord was left attached and something was damaged while the ram was removed or reinstalled. Or, while people were inside the case, something was jarred loose or improperly reconnected.

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#6
August 15, 2011 at 08:24:22
#1 thing you need to learn is this. When ever you do any kind of work on any electrical product the first thing you do is remove the plug and better still put a lockout device on it. You must protect yourself and the equipment from all energy. Energy could be springs, heat, electricity, hydraulic or what not.

In the very start of any home computer a small test is performed. That test must pass a test of the memory before any monitor can be displayed.

But, since you now might be suggesting some other issue.
Please report exactly all signs that the computer does when you power it up.

Do you see keyboard lights blink, fans start, drive lights? Tell it all.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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