Apparently , he had bought a 128 MB PC100 stick and had it installed by the shop he purchased it at previously .
Both 128 and 64 were detected .
He wanted to upgrade to 256 the max .
I specifically ask him what the 128 MB stick had on it . He said PC100 128mb , so I sent him one I had . That's the one that burnt in the second slot .
He then tried the first 128 , taking out the Burnt one , no go . He then took out all sticks , put the 64 in the first slot , no go .( he said).
He then tried a Diff 128 stick I sent him not Pc100 . He says the PC recognizes 128 .
Yes I was probably a bad move to restore , but in any event it won't recognize any modem w/ drivers installed .
It could be incompatible RAM , or port conflicts .
It's hard to work on a PC not in front of me .
I advised him to remove ALL modems from device manager and reboot . I haven't heard from him since .