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PSU overheating issue?

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Name: JakovA
Date: October 20, 2003 at 07:53:20 Pacific
OS: Windows XP Pro
CPU/Ram: AMD XP2000+ (model 8), 25
Comment:

Hi,

I got a new AMD XP2000+ a few days ago. All
pieces brand new, here are the specs:

Chassis Codegen ATX6066-C10 300W, has a simple
chassis fan
CPU AMD XP2000+ (Model 8, running at 1667MHz,
133/33, 1.60VCore)
CPU Cooler Spire-Whisper Spire SuperSilent
SPA04B4 WhisperRock IV
Mobo ASUS A7V8X-X (Bios 1006) (integrated
sound+Ethernet card)
1 * Kingston PC2700 333MHz 2.5 256MB DDR
Excelstor 60GB 7200rpm HD UDMA100 IDE
LiteON LTC-48161H, CD-RW/DVD Combo, 48X24X48/16X
Inno3D FX5200 AGP8X (250/330MHz) 128 DDR (64
bits) TV out

I got the computer all mounted, except for the
Graphics card, which I had ordered separately
(forgot to order the first time). What I did
when I got the computer + graphics card was to
simply mount the AGP card, though this included
first removing the DDR memory, as the AGP slot on
the A7V8X-X "blocks" one memory slot - the one my
memory was installed in, so I changed it to the
middle slot.

Was pretty careful to get rid of any static
electricity by first touching chassis frame.

First of all, this was supposed to be a top-
silent computer; instead, I experienced a serious
level of fan noise from the chassis, though
I didn't bother to find out which fan was making
the noise (though I suppose it would be the
chassis fan, a simple standard model-
the Spire-Whisper CPU fan should NOT go above
20dB).

I then proceeded with installing Win XP Pro. All
was well & fine, so I left the computer, only to
find it shut down when I returned after half an
hour. I then re-started the computer, went to bios
(then 1005) and changed CPU shut-off temperature
to 85C (from pre-set 95C). Then tried to proceed
with install of XP...

Time after time, the computer would shut off with
NO beeps, NO error messages - no clue of what
happened. One of the fans was making a lot of
noise, going up and down. I would not be able
to re-start the computer straight off, I would
have to wait a few seconds at the very least -
the more I would wait, the longer the computer
would run.

I then opened the chassis and opened a window in
the room to let in cool air. I was then able to
install XP. I had it running more or less
stably one day, and have experienced no serious
levels of fan noise since then, though it has by
no means been as quiet as I expected - probably
because of the chassis fan, which I de facto
should not need at all.

Then problems started again, the computer simply
shut off. I had ASUS PC Probe running just before
it shut off, and it told me Mobo temperature was
39C, CPU 54C, CPU fan spinning at 2700. It also
told me Chassis fan and PSU fan were not running
at all! But chassis fan WAS running, PSU fan I
cannot know of, since I'm not willing to open my
PSU. I felt the mobo, CPU and PSU; mobo felt
warm, not hot, CPU more or less same, but PSU was
clearly warmer, though maybe still not hot (at
least not on surface).

What could it be? So far, I'm willing to believe
everything was mounted right since the company
that sold it has very good experts. It is
possible something broke under transport, but I
started thinking that I may have done something
wrong when mounting the graphics card/DDR memory.
Could this lead to some kind of over-heating of
the PSU? 300W should easily be enough for this
build, I have friends running much more powerful
systems with 300W. I'm at a loss as to what the
problem could be.

I wonder if the PSU fan (I know nothing of this
PSU, no idea how many fans it has - haven't found
any information on it on the net) was the one
making all the noise in the first place, and if
it then broke completely and the PSU now
overheats whenever I try to start the computer?
Could this damage the PSU seriously?
I know my mobo and CPU have overheating
protection (shut-off at 85C), but the PSU
probably has none.

Thankful if you can help me!



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Response Number 1
Name: rac
Date: October 20, 2003 at 10:25:22 Pacific
Reply:

ASUS Probe can't show anything for case or PS fans unless they are plugged into a motherboard sensor connection. (I have ASUS, but my case and PS fans are run from a power supply connection, so Probe naturally shows them as not running.)

You power supply temp is 99% affected by the operation (or non-operation) of its own fan. Suggest you only need to (a) put your hand behind the PS fan and (b) put your ear there as well to see iof it's working. Do same for case fan(s) to find the noisy one.


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Response Number 2
Name: JakovA
Date: October 20, 2003 at 10:33:13 Pacific
Reply:

Yeah, the PSU fan is running & quiet -
the case fan is the noisy one. I was
told I shouldn't need it at all, but
as things are, I'm not too willing to
remove it...
I'll have to contact the vendor to see
if they'll let me swap PSUs at just the
price difference.

Does anyone know if an improperly
mounted graphics card and/or memory
module could cause damage to PSU?


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Response Number 3
Name: rac
Date: October 20, 2003 at 13:27:10 Pacific
Reply:

The answer to that question is, unless it should somehow create a dead short (which is most unlikely--and the PS fuse should blow first even then)), neither can damage the PS.


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