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PS2 and USB mouse not responsive

February 16, 2008 at 08:51:13
Specs: WinXP, 2GB

About a week ago my mouse stopped working. Windows boots fine, but from the main screen, the mouse just sits in the middle.

I have been using a wireless mouse with a USB to PS2 adapter. Once I discovered the problem, I tried to hot swap it a couple times (this seems like a bad idea from other forum posts). I also tried to plug it in to a USB port. This did not yield any better results. Finally, a new mouse was tried in both the PS2 and USB ports. Still no response. Power was cycled to the PC in between attempts with the exception of the first time. Both mice were verified working on another machine.

One oddity I noticed; both mice are optical mice. Usually the LED glows brighter in intensity when the mouse is moving over a surface. Both mice I tried (both in PS2 and USB ports) were bright the entire time they were plugged in.

Any suggestions?


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#1
February 16, 2008 at 09:46:52

If you hot swapped a PS/2 mouse you may have damaged the PS/2 port.

You could try removing ALL mice from Device Manager and rebooting.

Using adapters on USB mice can be problematic. Any adapter used must be compatible with the mouse. Not all mice will work with adapters at all and not all adapters are created equal.


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#2
February 18, 2008 at 08:08:01

I'll try device manager next. I tried to plug my two different USB mice into USB ports, but still no luck

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#3
February 18, 2008 at 08:23:36

Are you sure your USB ports are operational? Look in Device manager to see if you have listings for USB controllers and if they are working. Try connecting the mouse after you boot into Windows. Should get a balloon stating Windows found new hardware. If you are using a standard corded mouse Windows should be able to configure it without additional drivers. In order to use special features an additional driver is required.

edit: Of course hot swapping is limited to USB mice.


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Related Solutions

#4
February 24, 2008 at 18:27:47

I went into safe mode, uninstalled all mouse drives, and restarted my computer. It asked to look for drivers for the mouse, and I let is search for appropriate drivers. Everything is working correctly now. Thanks.

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