processor compatibility

January 19, 2010 at 19:32:26
Specs: Windows XP
I have a compaq presario sr1603wm with an
A8AE-LE motherboard. I bought an athlon 64
3000+ processor, it fit, but the computer didn't
boot, the monitor (which works for sure) says
"no signal". Whats worse, is when removing
the heat-sink, i bent one of the original cpu's
pins and it broke off when I tried bending it
back, so now I have no working cpu. Someone
said AMD socket 939 would take any 939 cpu,
is this true or do I need a specific one?

See More: processor compatibility

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January 19, 2010 at 21:05:22
"Someone said AMD socket 939 would take any 939 cpu,
is this true or do I need a specific one? "

The problem with mboards that are in Compaqs (and HPs) is it is very difficult to find out what cpus the bios will recognize.
Unless you have various socket 939 cpus to try, you're better off going by what Compaq says will work in it, or by "hits" you find on the web that indicate they got a particular cpu to work with the same mboard.

Asus made the mboard, but it's an OEM mboard made only for HP/Compaq and possibly other brand name system builders - Asus has zero info about it.

Motherboard Specifications, A8AE-LE (AmberineM)

Motherboard manufacturer's name: ASUS A8AE-LE
HP/Compaq name: AmberineM-GL6E

CPU/Processor Socket: 939

Supports the following processors:
AMD Athlon 64 X2 4800+
Athlon 64 4000+
AMD Sempron 3200+

Front-side bus (FSB) 2000MT/s or 1600MT/s, depending on what the processor supports

Memory Dual-channel memory architecture
4 x 184-pin DDR DIMM sockets support unbuffered non-ECC 4 GB 400/300 MHZ DDR memory modules

(supposed to be 400/333 MHZ DDR memory modules)


Do you have DDR 333 or DDR 400 ram installed?

The 3000+ might require you have DDR 400 ram.

Searching for parts for sr1603wm here:
finds the only cpu mentioned is AMD Sempron 3200+, 1.8GHz, 512KB cache

Found this on the web:
Motherboard: Abernine A8AE-LE
CPU: Athlon 3700+ 2.2Ghz 939
Hard Drive: Seagate 7200.7 200gb
Memory: 2GB DDR 400mhz

So it supports Athlon 3700+ for sure too, the cpu might require DDR 400 ram.

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January 19, 2010 at 21:23:40
I have DDR 400 ram, and I found another sempron 3200+ for
$13, so when that comes I can make sure my computer works,
and then look for an upgrade. You say Athlon 3700 will work,
thats much better than sempron. I also read that A8AE-LE can
support 64-x2 4800+, but would I need DDR2 ram for that. Also,
assuming I have the right CPU, do I simply insert and start up, or
are there going to be BIOS issues? Thanks again.

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January 19, 2010 at 22:33:10
"I also read that A8AE-LE can
support 64-x2 4800+, but would I need DDR2 ram for that"

The memory controller is built into the CPU. All socket 939 CPUs take DDR1 memory. DDR2 wouldn't even fit.

assuming I have the right CPU, do I simply insert and start up, or
are there going to be BIOS issues?"

All single-core CPUs should start right up. Depending on how old the board is, an X2 may require a BIOS update.

Socket 939|Dual-Core Opteron 185 @ 3.2GHz|A8N32-SLI Deluxe|4GB CL2 PC3200|SLI 8800GTS|1TB|PCIe X-Fi Titanium Pro|Win7 Ultimate x64

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January 19, 2010 at 22:44:43
Thanks for your help, I hate seeing computers not recognizing
components that fit the socket, it's annoying. I now now where to
turn to with computer problems.

Thanks again,

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January 19, 2010 at 23:32:47
There is a bios update for sr1603wm - the A8AE-LE mboard - listed in the downloads for sr1603wm on the HP site, but the notes for it do not mention additional cpu support, and you would have to flash the bios when a cpu the mboard does recognize was installed.

There are sites on the web that sell bios upgrades, for not so cheap a fee - they have every possible feature your main chipset supports, and support all the cpus your mboard will support. However, you may not be able to use the Recovery disks for your model - the recovery program often checks for whether the bios is made by the brand name, Compaq in this case, and it will refuse to run if it is not.

There were a half dozen or more "hits" that indicated a guy had a Athlon 37o0+ on this mboard model when I searched using: A8AE-LE cpu support, or similar, so I'm assuming it worked with the Compaq bios version, as most people are too cheap to buy a bios upgrade and have probably not updated the bios using the Compaq bios version .

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January 19, 2010 at 23:50:44
Also, on a side note, the computer I'm currently using is a
gateway e4300 with a d915gux motherboard. I recently
installed a windows xp service pack (sp3) and now the sound
card isn't recognized. When I check the device manager,
everything seems ok, but i'm not sure exactly what sound
card I have, though from inspecting my motherboard I believe
it is integrated. This implies I have a Realteck high definition
audio sound card, which is what shows up in my device
manager, but no sound card is detected in the control panel
audio section. I have tried system restore, but am unable to
restore to any previous point, and uninstalling the service
pack did nothing (so I reinstalled it, as the layout looks
better). I know this topic is grossly unrelated to my original
post, but If you can help me with this I would really appreciate
it. Thanks

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January 20, 2010 at 00:58:48

The term CARD is frequently mis-used. A CARD is installed in a mboard slot, or on a header on the mboard, and is removable. A USB device such as a sound adapter isn't a CARD. An onboard sound adapter, an onboard network adapter, onboard video, is NOT a CARD.

I can't think of any reason installing SP3 updates would cause your sound that was working before to stop working, unless something went wrong, which is possible when you install SP3 updates when you already have additional programs installed that did not come with Windows when you installed the SP3 updates. If that's not working right, there are probably other things that aren't working right.
E.g. the SP3 updates often do not install properly if you did not un-install anti-malware software before you installed it, or you at least disabled it's resident module(s) that run all the time. e.g. You MUST un-install Norton Products, otherwise there will be things wrong.
If you install SP3 updates right after Windows has been installed, or at least before a lot of software that didn't come with Windows has been installed, you usually have zero problems after installing them.

If your sound adapter (chipset) is onboard, which is quite common, the 1/8" ports (jacks) for it are in the same area I/O area all the other ports built into the mboard are in on the back of the desktop computer; laptops always have onboard sound. The specs for your computer model on the Gateway site tell you which sound chipset that has, the name of it, and the drivers for it are in the doiwnloads for your model.

But if the sound was working before, it should still work.

If your sound adapter (chipset) is on a card in a mboard slot on a desktop computer, the 1/8" jacks for it are on a plate in a slot space, not in the main I/O area. You have to find the model of the card on the card itself in order to find the drivers for it.

Windows can support more than one sound adapter, but you can only use one at a time in Windows. The last one you installed the drivers for becomes the default sound adapter in Windows, but you can change that in Control Panel.

If you have both onboard sound and a card in a slot, plugging into the jacks for the last one you installed drivers for should work fine.

"I have tried system restore, but am unable to
restore to any previous point"

They may be wiped when you install SP3 updates, or they may still be there but can't be loaded because having the SP3 updates loaded makes them un-usable.

"This implies I have a Realteck high definition
audio sound card, which is what shows up in my device
manager, but no sound card is detected in the control panel
audio section."

You could try
- download the drivers for the onboard sound if you are using that from the Gateway web site.
- uninstall any entries for like named sound drivers in Add/Remove Programs
- reboot
- do NOT install the drivers for the sound while booting the computer, when Windows detects the sound adapter. Cancel that, continue to the desktop.
- install the proper sound drivers and related software ("sound driver" downloads almost always have related software included in the installation) . Sometimes they extract themselves and install themselves. Sometimes you must extract them to somewhere, then run a Setup program.
Reboot if you were not prompted to - you should have sound after the next reboot.

If that doesn't work, do you have or can you borrow a regular XP CD preferably with at least SP1 updates included on it?? If you do, a Repair" Setup procedure may fix your problem(s), without you losing any personal data you have added to the Windows partition.
OR - do you have the Gateway Recovery disk(s) for your model that may have come with it when it was new - sometimes one is actually a slightly modified XP CD (at least, that's often the case for Dell, HP, and Compaq systems).

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January 20, 2010 at 01:28:54
Thanks for the quick response. I'll try fixing it tomorrow morning,
as I'm too tired. I'll get back to you if I need to.

Thanks again

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January 20, 2010 at 14:14:05
Thank you, I have sound again!!! I had previously failed to remove
the realrex high def audio program from add/remove programs,
and instead only removed it from my device manager. After
completely removing and reinstalling the same program, my
computer once again has sound.

Thank you!

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January 20, 2010 at 14:27:53
I am curious as to how you possibly broke off one of the processor pins. In the future use a mechanical pencil without the lead in to straighten a bent pin.

When you tried the faster processor did you apply new thermal compound and install the heat sink in the correct orientation? As jackbomb stated, it should have booted, while possibly running at the wrong speed prior to a BIOS update.

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January 20, 2010 at 14:52:37
I bent the pins when I was reinserting the cpu (after the faster
cpu failed to boot). I was a and either forgot to pull
down the locking bar or just didn't secure the processor tightly
when I did, and when mounting the heat sink, I mangled
several pins to the extent that trying to bend them back (with
a credit card and needle) one snapped off. I looked online, and
the broken pin was a vital one, so now I have a shiny square
ornament. I didn't apply the paste, as I was just ensuring
compatibility. I already sent back the athlon 64 3000+, and
am waiting for the replacement sempron 3200+, which should
work, barring a motherboard failure or corrupt ram (which
might be possible , since I had successfully added 1 gb a day
before trying to upgrade the cpu).

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January 20, 2010 at 15:30:51
"I didn't apply the paste"

Did you install the HS/fan?

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January 20, 2010 at 15:42:23
Yes I did. I understand the purpose of the paste in removing the
thermally non-conductive air from the point of contact between
the cpu heat sink, I was just concerned it wouldn't be compatible
because the information for the A8AE-LE specified 64 4000+ not
3000+. Would that make a difference? I've received mixed
answers, but I guess thats just the nature of computers.

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January 20, 2010 at 18:47:49
The thermal paste is what makes the heat transfer between the processor many times more efficient. If you don't install it, the processor will run hotter all the time. That would not effect whether the processor intially started up okay if nothing elsewaswrong and the biosrecognizesthe cpu type, but the processor will quickly get a lot hotter than it normally would, possibly to the point the processor would be fried in afew minutes.
Another thing that is very important is that the heat sink is sitting as flat as it can on the processor - it can be very hard to tell if it is flat when the mboard is in the case when you install the heatsink. In that case, if it isn't flat, the cpu will get hotter than it should even if the thermal paste or thermal compound or simlar is installed properly.
The third thing is the cpu fan must be installed and running, otherwise the processor will burn out in mere minutes, if the mboarddoes not automatically shut itself off before that.

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