Problems Scanning documents,Hp Deskjet,Mac

March 20, 2011 at 04:37:06
Specs: Macintosh
I was using my Hp all in one Desk jet 4400 series printer ,ok with my windows 7 PC,scanning ,printing no problems,now with my new Mac Snow-leopard OS X , i print directly any document saved on my Mac,but if i want to scan a document on the printer it keep giving me error message ,can't scan and the scan application didn't even open, somebody please can help me with this issue i try reading step by step from Hp website and help and support but none of those options work for me , also went i was using it with the windows 7 PC i have the "Hp Solution Center" option and now is not showing up on any of the options .hope some answer
thank you

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March 20, 2011 at 05:10:46

Did you install the Mac drivers from here.

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