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Problem with OKI C3530MFP
Frankly, in my opinion, the OKI service leaves much to be desired. Both in the deal to customers such as in controlling the quality of their product.
The point is that I have trouble with the driver of the multifunction OKI C3530MFP and sr. manufacturer has been unmarked because they perform tests on his laptop with the driver installed on the hard disk drive C:.
I have problems with the printing of Wordpad in a clean installation under Windows XP Pro on the disk drive N:.
Besides tell you of doing bad things do not take the trouble to investigate if the driver fails when the installation is on other units. Since the first call to the SAT (TAS) I felt helpless and warned continuously rather than supported.
I put a letter with return receipt and will soon demand, but I would like to know if someone has a multifunction like mine, and if the unit has managed to install on a different and how. Or if you have any evidence that may help me in this process.
On the C: drive it work for me the driver. I had to teach my original disks because above me say that what I have multiple partitions (I use partitions for work, leisure, tests with the computer .. .. ..). The coach said he is office specialist not a computer technician . The position of this manufacturer is that you got the blame for your computer system. I sent them a full report like "Everest" and a video with the problem reproduced on screen and the technician who came don't looak at it.
Thanks for any direction you have for me .Thanks
Excuse my language. I'm from Canary Islands
I have several times windows xp pro installed in the same computer.
The error I received when the system hung is "HungApp" basically
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If ALL copies are installed on separate partitions you must apply the printer drivers to each installation.
If you have more than one OS per partition I recommend you stop doing that. Nothing but trouble comes from that practice.
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"If ALL copies are installed on separate partitions you must apply the printer drivers to each installation.
If you have more than one OS per partition I recommend you stop doing that. Nothing but trouble comes from that practice."
Only one OS per partition.
I agree the driver must be installed in each partition you wish to perform it.The driver only work me in the unit C:
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I have tried to connect in both ways : usb or network with no results over the system unit N:
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I think you should stick with the USB connection.
Have you INSTALLED that printer in all the different WinXP instances?
Go Start> settings> printers> add printer.
If other instances of the printer are already present then remove them and reboot. then install the printer there.
Network isn't going to work because you only have ONE network address for the computer.
If that doesn't work then you need to connect the printer directly to your network, not to that computer.
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I don't understand when you say "instance".
Do you have an OKI C3530MFP ?
Do you know anybody in this forum who have an OKI C3530MFP ?
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Instance=WinXP installs
I don't have that printer but do have a network capable printer.
Don't know anyone with that printer.
Did you try what I suggested?
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I don't have the driver installed in all instances.
But only one drive in one instance. No repeated icons with the legend .. (2) .
A symphton the driver is not recognized is that when i suppress the icon from the printers and fax folder don't reappears again because the oki machine is not recognized completely.
I repeat. I only have problem printing with software like WordPad and similar (Office Word, Office Power Point..).
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What I meant is this. Every copy of WinXP on your computer must have the printer drivers installed in that partition. Also need to install any other software required to use the other features of the all in one printer.
As far a printing from any source goes, use the long method to print. Go File> print> then make sure the correct printer is in the box. Select properties to setup the printer.
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Okey.
The driver don't goes well.
I need to confront results with a person with the same multifunction equipment.
Thanks
Excuse my language. I'm from Canary Islands
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Just saying the driver don't goes well is not enough. What happens when you try to install the driver? USB devices must be disconnected when starting the installation. You should get instructions at some point telling you to connect the USB cable.
Do you have the manualfor that printer?
Good luck finding someone else here that is reading this thread and has that printer.
Why do you need to speak with someone that has that printer?
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Why do you need to speak with someone that has that printer?
To make proofs and try to install in other partition different to C:
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