In Nov last year I downloaded an update on my laptop and from then on I noticed that my Vaio became very noisy and slow. I think it is the hard drive which is making the noise - it seems to be working terribly hard all the time, and causes the laptop to heat up shortly after being turned on. I spoke to Sony and they asked me to restore the computer to a date before I downloaded the update, which made no difference. They then suggested I reset the BIOS, which didn't stop the noise and overworking of the hard drive. Laptop has had very light use, and hardly had anything downloaded on to it. Could you please help me to restore my laptop back to it's new condition.

Try the following to restore the system back to the way it came from the factory. Continually tap the F11 key after powering on. If that doesn't bring up the restore program, try F8. Please let us know if it works or not.

Bluebaby, check the hard drive light on the machine, if there's a lot of noise but no light, it's actually a fan that's making a noise. Since it's a laptop, it's much less user-serviceable, meaning that you may have to take it into a computer repair shop. (\__/) this is bunny (='.'=) copy bunny into all your signatures (")_(") to help him gain world domination!

Download and run the Free Diagnostic Software provided by the HDD manufacturer. See link below. http://www.tacktech.com/display.cfm... Heat could also be caused by dust accumilated in your Laptop Cooling system or you may actually have unnecessary processes running. Open Task Manager (Control/Alt-Delete) and click on the Processes Tab to see what is currently running. You can terminate Processes one at a time (End Process) to see which one is accessing the HDD (Noise will decrease) There is nothing to learn from someone who already agrees with you.