Printer will not print E-mails,just prints the header

November 30, 2013 at 13:12:15
Specs: windows 8.1
.Canon MG2550 printer will not print E-mails,only the header but not the message.Prints ok from other sources but won't print E-mails no matter what browser is used

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November 30, 2013 at 13:22:52
That's a strange problem...what you can probably do till you find a solution is to copy/paste the e-mail to notepad, wordpad, MsWord, etc and print them out that way.

We have no idea which e-mail client you are using, if it is webmail, maybe try another browser to see if that works....

HELP in posting on plus free progs and instructions

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November 30, 2013 at 21:59:09
You might try highlighting the text and then see if it'll print.

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December 1, 2013 at 15:49:39
Hi Sparky,

you should have advised which email service (e.g. Yahoo) you are printing from as there are quite a few.

Also are the computer and printer freestanding or on a network.

Try pressing F5 at various stages when attempting to print. This reloads everything fresh, instead of using stored cookies etc which may have become corrupted.

Have you tried using a different pc and printer located elsewhere?
If so, is the print ok?

Good Luck - Keep us posted.

message edited by Mike Newcomb

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