Printer Spool Service Error 2

August 10, 2012 at 21:30:27
Specs: Windows XP
Under executable it does show C:\WINDOWS\system32\spoolsv.exe
Under Dependencies it shows This systems depends on the following system components:
Remote Procedure Call (RPC)
Is that supposed to be there?
Image Path type and data are correct.
I run Windows XP.
I know I did get a virus and I think it's been cleaned.
I cannot get any printer to work or accept the drivers.
Any help would be greatly appreciated. Thank You!!

See More: Printer Spool Service Error 2

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#1
August 11, 2012 at 05:16:07
The Print Spooler service does depend on RPC, that's correct.
Make sure the Remote Procedure Call (RPC) service is set to "Automatic" and started.
Make sure the Remote Procedure Call (RPC) Locator service is set to "Manual".

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#2
August 11, 2012 at 06:29:45
"I know I did get a virus and I think it's been cleaned."
Scan with Malwarebytes, remove all it finds, then update your antivirus program and rescan with that also, just to be sure.

Try turning off Print Spooler Service and back on again.
Try restarting the machine (maybe too obvious for many to think of) and the printer as well.
Try a System restore to well before you got the infection, then rescan as a precaution.

You have to be a little bit crazy to keep you from going insane.


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#3
August 11, 2012 at 19:32:58
Thank You for your information.
The RMC is set to automatic for service and manual for locater.
I also downloaded Malwarebytes and over 100 files were infected.
I did run a full scan today with Norton.
Unfotunately for me, the print spool is still not working.
I hit start and I get Error 2; the system cannot find the specified file. I do believe the file may be corrupted. Is there any way to remedy this situation?
Again, any help would be greatly appreciated.
Thank You!!

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Related Solutions

#4
August 11, 2012 at 20:04:55
Last line:
"Try a System restore to well before you got the infection, then rescan as a precaution." You probably will need to click on the "See More Restore Points" button to see something far enough back to make a difference. Remember that the infection began before you even began getting small annoying problems cropping up, so go back a fair bit of time.
This should be able to repair the corrupted system file.

You have to be a little bit crazy to keep you from going insane.


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#5
August 11, 2012 at 20:14:28
By the way, dump Norton and install Avast Free version.
While no protection can protect against all infections all of the time, finding over 100 infected files right under Norton's 'nose' is, in my book, unacceptable. Make sure that you download the Uninstaller from Norton's website to completely remove the bloatware from your system if you do decide to remove it as I recommend. If you are more comfortable paying for your antivirus program, use Webroot's newest product 'Secure Anywhere' as this is what I personally use at home (5 machine license).

You have to be a little bit crazy to keep you from going insane.


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#6
August 11, 2012 at 20:26:01
Thank You!
I shall try that and let you know if it worked!
:)

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#7
August 12, 2012 at 12:40:56
Ugh!
Unfortunately, when I did system restore, it did not work. I was told that the system could not restore on July 28th (the bold date) and nothing was changed when the computer rebooted. I went back to June and a box appeared that stated
"Changes made to drive(s) F:\ after this point cannot be reversed because the drive was either excluded from system restore monitoring, or was turned off or removed."
Any other sugguestions? :(
Thank You!!!

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