Computing.Net - Printer scanner dont work together

Subject: Printer scanner dont work together

Original Message

Name: Praveen Gupta
Date: February 5, 2008 at 00:05:36 Pacific
Subject: Printer scanner dont work together
OS: windows xp
CPU/Ram: p-iv

Comment:

i have hp printer laserjet 1020 and hp scanner 2300c. they both work seperately but when i put them together doesnt work. kindly can anyone help
Praveen Gupta, India

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Response Number 1

Name: Richard59
Date: February 5, 2008 at 01:05:00 Pacific
Subject: Printer scanner dont work together

Reply: (edit)

You have not given any meaningful information about your system nor specific error messages when you try to use both units.
What are the error messages you get? How many USB ports does your system have and have you tried these in different ports?
Have you uninstalled the drivers and reinstalled them as per HP instal guides?

I used to have a signature but it disappeared and I just couldn't be bothered writing another so please feel free to ingore this.

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Response Number 2

Name: WebsWonder
Date: February 5, 2008 at 01:37:26 Pacific
Subject: Printer scanner dont work together

Reply: (edit)

Is it USB or Parallel ??

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Response Number 3

Name: OtheHill
Date: February 5, 2008 at 03:33:00 Pacific
Subject: Printer scanner dont work together

Reply: (edit)

Try separating the USB connection. USB ports usually come two to a controller. You may need to get them on separate controllers.

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Response Number 4

Name: aegis
Date: February 5, 2008 at 12:01:34 Pacific
Subject: Printer scanner dont work together

Reply: (edit)

Good advice by Othehill. Or you could connect them to a powered USB hub. Or even connect one to a powered hub and the other to the motherboard.
It sounds like the pair might be drawing more current than the motherboard can supply.

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