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Printer Problems: HP R-40 OfficeJet

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Original Message
Name: thekat
Date: June 30, 2005 at 08:12:44 Pacific
Subject: Printer Problems: HP R-40 OfficeJet
OS: Windows ME
CPU/Ram: 933 MHz, 128 Ram
Comment:

Printer:
HP R-40 All-in-One Inkjet

Dell Dimension 4100 Series
Pentium III at 933 MHz
128 SDRAM at 133 MHz
20.4 GB 7200 rpm Hard-drive
Windows ME
Word 2000 SR-1

Problems Printing Images:
The image shifts about 1mm about every centimeter—as if it were printed in bands that shift side to side, though generally to the right down the page.

Problems Printing Text:
Some words or lines of text print bold even though all of the text is regular weight. Some letters or words print double images.

When printing align cartridge pages, A (vertical alignment) is fine, B & C (alignment side to side) is off and cannot be corrected with this function.

Problems Copying:
Images or texts shifts in bands as described in printing images above.

HP Tech Support’s suggestions have not helped.

Thank you!



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Response Number 1
Name: shuck13000
Date: June 30, 2005 at 16:03:37 Pacific
Subject: Printer Problems: HP R-40 OfficeJet
Reply: (edit)

Does it happen if you print a test page?
From the printer?
From Windows?


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Response Number 2
Name: thekat
Date: July 1, 2005 at 04:17:10 Pacific
Subject: Printer Problems: HP R-40 OfficeJet
Reply: (edit)

Thank you for your reply.
Test page came out okay. Problems occur when printing from computer applications, including Word, Paint Shop, Explore; and copying.
Tried:
--Aligning cartridges
--Removing and cleaning cartridges and rollers
--There are no new drivers from HP
--I thought I would try resinstalling original software.
I would appreciate any other advice.
Thank you.


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