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Printer Misfeeds

May 27, 2009 at 13:00:19
Specs: Microsoft Windows XP Professional, 2.392 GHz / 766 MB

This printer is almost brand new and it already has a problem. This printer is at school and the last few (maybe three) were lemons.

Okay, this printer is a Canon MP470. It misfeeds all paper when it tries to print or copy. After it misfeeds, it gets a paper jam and gives an error 5100. I have done as told and reseated the cartdridges and the printer loads fine. When I try to print again, only a single sheet of paper feeds and jams the printer. The only way to get it out is to jerk on it. It is crumpled on one side afterwards. Any ideas or is it just my luck that the school got another lemon printer and we have to send it back again?

Thanks for any help!

~William
My Site: http://willtech.co.cc/


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#1
May 27, 2009 at 13:33:57

Don't know about that particular model but I have a couple of Canon Inkjets and both have a lever on the top of the cartridge holder that you can move from left to right. The normal setting is in the center. That lever is for head clearance if using non-standard thickness stock.

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#2
May 27, 2009 at 13:44:44

It is just regular paper, so I don't think that is the problem. I am not at school right now, so I'll check it tomorrow!

~William
My Site: http://willtech.co.cc/


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#3
May 27, 2009 at 14:27:26

It could still be an issue if the lever is all the way over for thin paper. If the paper is even slightly dog eared that can cause problems too.

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Related Solutions

#4
May 27, 2009 at 14:36:00

Are you fanning the paper before you put it in the paper tray?

EEOC


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#5
May 27, 2009 at 16:51:20

@OtheHill
Like I said before, I'll take a look at it when I get to school tomorrow. I am sure that the paper wasn't dog-eared in any way because I used SEVERAL different pieces out of a brand new pack. I went through maybe 10 sheets today just trying to see if solutions I found on the internet worked. A second note, it does it regardless of the amount of paper in the printer. (I thought I'd toss that in there because my printer does the same thing, only with just a single sheet of paper in it.)

@Jennifer
I did not fan the paper before I put it in the printer. Should I have?

~William
My Site: http://willtech.co.cc/


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#6
May 27, 2009 at 18:07:54

The thickness adjustment is there to accommodate thicker stork OR thinner stock like Mylar, which is thinner than 20# paper. I don't know if that is the problem or not but what you have stated here doesn't eliminate it either.

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#7
May 28, 2009 at 16:31:03

You should ALWAYS fan the paper on all four sides before inserting it in the paper tray.

EEOC


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