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Power Supply Will Not Turn Off

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Original Message
Name: Mike4Hand
Date: November 22, 2005 at 08:04:34 Pacific
Subject: Power Supply Will Not Turn Off
OS: Windows XP Home Edition
CPU/Ram: 512 mb
Comment:

I have an E-machine T2692.

My PC began a strange behavior about 10 days ago, ran fine for 2 years prior. Everything runs correctly except when I shut it down. The normal shutdown using windows shutdown command appears to proceed normally such as "windows is saving your info" then "windows is shutting down" followed by "no signal". The new weird behavior is the power supply fan increases speed (determined by sound) and the hard disk light comes on full (no blinking). It will remain in this condition until I unplug the system. The old shutdown behavior was for the entire system to become completely quiet with no hard disk light on which tells me everything is turned off correctly. (I don't guess the weird behavior is a huge issue unless I forget to unplug it and let the hard disk spin for days.)

Over the weekend, I used the e-machines support chat line where they had me reset my BIOS, pull the battery off the main board for 3 hours, reset a number of other SW type things. None of their suggestions corrected the problem. I am beginning to think that I have a hardware problem. How can I check it out before buying a new power supply? I know that the SW shuts down the power supply, so I suspect that a signal is held in an ON condition erroneously.

Is there a simple voltage check that I can make when it is in this weird condition to verify the failure?

PS: The fan on the uP (separate fan from the Power Supply fan) is not running in this weird state so I am confident everything has shutdown except the power supply and the hard disk. I can hear a very quiet high pitch sound that I am sure is the hard disk spinning during this weird condition.


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Response Number 1
Name: ham30
Date: November 22, 2005 at 13:51:08 Pacific
Subject: Power Supply Will Not Turn Off
Reply: (edit)

That's 'normally' a software problem. Most likely one of the new programs or drivers for a new device that you installed is not shutting down when windows requests it to.

Other than that, I can't be of any help.


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Response Number 2
Name: Rax
Date: November 22, 2005 at 15:49:02 Pacific
Subject: Power Supply Will Not Turn Off
Reply: (edit)

LOL mine takes like 10 mins to shut down, cuz of the soundblaster i have. it just leave the win 98 screen on for 10 mins. LOL! but when i take out my sound card, the pc can shut down in less than 10 seconds. i dont know if this is your case.

Wins 95, intel celeron 450MHZ, 128MB pc 100.
6GB HD. ATI rage 128.
24x cd-rom. 8x2x8 cd-rw.
"You know what burns my ass? A flame about this high."


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Response Number 3
Name: RWD1996
Date: November 22, 2005 at 21:28:38 Pacific
Subject: Power Supply Will Not Turn Off
Reply: (edit)

To me, that dosn't sound right about the PSU light speeding up, the hard disk light coming on and staying on constantly. I would swap a PSU in it.


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Response Number 4
Name: zcubed
Date: November 23, 2005 at 10:36:55 Pacific
Subject: Power Supply Will Not Turn Off
Reply: (edit)

Its definitely a PSU problem. Sometimes PSU's get faulty like that. Just replace it and the computer will work fine. This has happened to some ppl i know.

Zo


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Response Number 5
Name: Johnny Boy
Date: December 29, 2005 at 06:16:32 Pacific
Subject: Power Supply Will Not Turn Off
Reply: (edit)

I was having the same problem as you with my T2692, PSU running and HD light on steadily, on "shut down". Started mid Nov 2005, with computer being 2 years old.
Soon it would no longer boot up.
PSU smelled bad, so I put in new one (500W).
Now it boots up, but still will not shut down completely. Did you ever have luck with your problem? John


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