We had an power outage during the hurricane. And the system is down. It doesn't start. It seems no power at all. Please help. Thanks.

Are you certain it wasn't power surge that may have damaged your PSU? A power outage isn't as destructive as a power surge. Have you used any power surge protector at all? What's The Difference Between A Power Surge And A Power Outage? i_Xp/VistaUser

Thank you, XpUser. I think it was just a power outage. Anyway I called the DELL service. They asked me to use a different power cord. It works. Now it returns to normal. Thanks.

Well that was a bit of luck. I would still look for and connect a surge protector for the future...... and little known or recognized fact. If you put a knot in the cord to your surge protector a lighting strike will usually discharge out the knot instead of hitting the SP. Won't help on a surge though....thus the need for the protector.....ButI have yet to see a surge protector that will stop a lighting strick.......like a knot will. Well glad to see you lucked out and only the cord got toasted........bet it was in a 90+ degree bend. :-) W.L.

worldlibrary, I'm no electrician, but isn't a ground wire enough to prevent a lighting strike from entering the electrical system and frying a component? If not, what's it for? Life's more painless for the brainless.

Hi, World Library. Thanks for your advice. I need to purchase a surge protector. In fact I have one in another room that is connected to my TV. By the way, could you tell me what a knot is, please? Thanks.