Possible MAX++ problem

July 11, 2011 at 14:05:06
Specs: Windows XP
The big problem started when I was online, harmlessly on Facebook and listening to music on Youtube. Suddenly AntiVir began to warn me, saying it quarantined 7 different Malware viruses. We've gotten those before, and AntiVir prevents them no problem. To be cautious, I started up the virus scan to check my whole computer. It got about 15% in when it said it had found 7 detections. My virus scan then stopped for no reason and wasn't making progress, so I fully stopped it and had it "fix" the detections.

Well then I got an error message saying my system was damaged and to restart it. I did, and when it booted back up, the desktop was gone, nearly all of my programs were no longer listed (I tried to reach the system restore in hopes to fix this problem) and HP Fix popped up. HP Fix did repair a few problems, but I have about 5 problems that it says I need to purchase an Advanced Module for.

I thought maybe this was just a system error, and maybe the viruses had something to do with weakening it. But I had a friend mention the MAX++ virus, saying that the first sign was when on Google, you are directed to an advertisement rather than the website you are trying to access. I did have this problem, and I uninstalled and then re-installed Firefox. This solved my problem.

I got my hard drive in 2009, and other than small viruses (Trojans, Malware) that have been detected, it hadn't had any problems!

Any help?

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July 11, 2011 at 14:59:41
Try running a system restore point to a time just prior to this occurrence.

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July 11, 2011 at 15:08:26
1. you need better virus protection.

2. you need to review your web surfing habits. It appears that your system has been getting viruses so often that you're treating it as no big deal, so obviously you're not just reading the news & checking your email.

3. Facebook & Youtube are 2 places to frequent if you want to pick up a virus. So are porn sites, file sharing/torrent sites, hacker/keygen sites, opening unknown email attachments, clicking on links when using instant messengers, etc. Go back & re-read point # 1.


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July 11, 2011 at 15:21:53
Thanks. I do understand that I got reckless with my web surfing (visiting gamer forums, ect.), which is one thing I'm immediately trimming out. I'll try out Norton ASAP!

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Related Solutions

July 11, 2011 at 15:50:19
"and other than small viruses (Trojans, Malware) that have been detected, it hadn't had any problems!"

Depends on what you mean by "small viruses" ... some are worse than others, but they're all bad, and capable of doing some damage. Antivir is an OK antivirus program, but like most AV programs, it won't catch everything. You may also want to download and run some other programs (e.g., MalwareBytes, another free program), but be prepared for the possibility of having to wipe the hard drive and reload the operating system. Did your PC come with reload CDs, or an actual copy of Windows?

1 Corinthians 15:3-4

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July 11, 2011 at 16:40:41
As for system restore, I can't find it. Under system tools, the only thing currently listed is "Internet Explorer (No Add-ons)" (as I said, a lot of the programs aren't listed. Perhaps they are hidden, I'll check into my "Hidden Files" settings). I have tried searching it under the "Search" tool but the system is quite slow, and it wouldn't start searching. I'll try searching it with a little more patience.

As for "small viruses", it has only detected Malware perhaps twice before the big problem a few days ago and then we had a few Trojan viruses last winter. A system restore fixed these problems, so I figured they weren't major (perhaps my mistake. Viruses, from now on, will NEVER be a little problem.)

Sadly, this hard drive did not come with any CDs. I am aware that this might have to go into shop to get it fully fixed.

Does anybody have suggestion as to better virus protection programs I should purchase after the hard drive is repaired? Is Norton a great choice?

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July 11, 2011 at 16:51:00
Norton isn't a great choice. It is over priced and bloated.

AVG and Avast a good AVs at a good prices, they are free.

If you really must pay for an AV then go for Nod32.


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July 11, 2011 at 20:58:41
Just to be clear, I did NOT recommend Norton. I posted a link to a Symantec utility that may fix your problem. Other than that, try AVG Free, AVAST! Free, or Microsoft Security Essentials. It's foolish to pay for anti-virus protection these days when there are so many decent freebies available.


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July 11, 2011 at 22:56:38
I use ms security essentials for win 7 system and avast free for win xp system. 95% of stuff i downloaded(still downloading) from internet comes from harmful sites. Las time i formatted win 7 system because of AVG free(virus detected but can't be removed then random bsod starts to appear)

We can not fight new wars with old weapons, let he who desires peace prepare for war - PROPHET.

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July 12, 2011 at 05:44:17
Go to the start orb> help and support> Undo changes to your computer with System Restore. Then follow the prompts.

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