I posted a couple of days ago about problems with my color in my monitor. The screen was turning a light green color at times, when it should have been white. I called HP to send me another monitor as it is only about 3 months old. They sent me a bigger monitor (I am sure that was a mistake on their part). When I was hooking it up today, I noticed that there were 2 spaces where there should have been a pin on the cable where it plugs into the back of the PC. I have it hooked up and am using it, but wondered, does this have any effect on my monitor or the colors? Should I call and complain? This cable seems to be permanently connected. It isn't like the power supply cord going to the monitor and I don't think I can change it out with another one, can I? It is an HP 7500 monitor. Any help would be appreciated. Thanks guys! Dianna

When looking at a monitor plug with the wider side at the top, there should be 3 rows of pins as follows: 5 pins on top row o o o o o 4 pins in the middle o o o * o * 5 pins on the bottom o o o o o the * indicates a missing pin Asus A7N8X-X 1800+ @ 8.5 x 200MHz 768MB PC3200 Asus A9550 128MB/128-bit Gamer Edition WinME/WinXP Pro

Not all 15 pins are necessary - although some plugs do have them anyways Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.

Thanks for your help. I think the 2 missing pins are on the outside rows of pins, but I'll have to unplug it again to look. In all, it has 13 pins, if I counted correctly. So far, the monitor seems to be working all right. Maybe this one just doesn't come with 15 pins. My brother told me just now that a monitor only uses 13 pins and some of them only come with that many. I dunno. Thanks for all your help. :o) Dianna

If it works - Leave it! Different monitors/manufacturers use different pin configurations. Jboy's advice is good, some connectors have all pins present but not all are not used. Possible your original monitor may work when disconnected/copnnected. Have you tried degaussing, which is generally provided via a monitor menu function. Good luck - Keep us posted.

My original monitor worked, but it had started doing something weird with the colors. It would occasionally just turn a light green color. HP did have me degaus it, but it still continued to do it. I just got the monitor in Jan., so it has a yr. warranty on it. They sent me this monitor in exchange for it. It turned out, that they sent me a 17" monitor, in place of the original, which was a 15". I can see on this one a whole lot better. It seems to be working, so I'm not going to complain about those pins to anybody, as it may have been intended to be that way apparently. :) I guess if it starts messing up, then I'll call them. Thanks! Dianna