PC will not detect new mouses

Dell / XPS 630I
March 26, 2009 at 09:34:21
Specs: Microsoft Windows Vista Home Premium, 2.403 GHz / 2812 MB
my mouse is starting to die, the buttons are getting really hard to press and so i got a new one the razer lachesis, i pluged it in and installed it as i was told, but the mouse still does not work, power is getting to the mouse as it lights up but the laser never turns on.

I upgraded to the latest drivers and firmware and still nothing, so i uninstalled it and tried again, still nothing.

I plugged in 3 other mouses i have in my house and they all do the same thing, power gets to them but i get no responce from them.

Stragely my old mouse works fine, but the buttons are slowly getting worse and im developing cronic rsi from presssing so hard.

Can some one please help, iv posted on 2 other forums, spoken to dell and razer and none of them seem to provide any sort of solution to the problem.

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March 26, 2009 at 10:16:54
Are all the new mice wireless types?

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March 26, 2009 at 10:47:00
no every mouse i have tried is USB

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March 26, 2009 at 10:53:10
Is your old mouse USB or PS/2? If USB are you connecting the new mice to the SAME USB port as the old mouse uses?

Are the USB port/s you are trying working with other devices?

Are you using an adapter from USB to PS/2?

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Related Solutions

March 26, 2009 at 10:57:19
my old mouse is usb as well, infact i have no ps2 ports on my motherboard

iv tried the mouse in new ports and the one my old mouse was in

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March 26, 2009 at 11:04:22
Have you tried to connect and then boot to Windows?

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March 26, 2009 at 11:25:18
yes i have booted the pc with the mouse connected and there is still no reponce from the mouse, but as soon as i plug in my old mouse it works right away

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March 26, 2009 at 12:27:42
USB controllers supply two or three ports. Usually two.
USB controllers have a total fixed rating. If something else on the same controller is using a lot of current then there may not be enough left. I take it the old mouse is not a laser mouse?

What service pack do you have installed for WinXP?

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March 26, 2009 at 12:43:00
my old mouse is a laser mouse.

im running Windows Vista Home Premium service pack one.

I have 4 usb's at the back of my pc.

Along with the mouse i have a keyboard and monitor pluged into the usb's at the back, iv never had any problems till now

The only reason i have to plug the monitor in is for the inbuilt webcam and usbs on the monitor, both of wich i never use.

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March 26, 2009 at 13:18:17
Doesn't make much sense then. Where did you get the mice? Are they new?

Try unplugging and reconnecting while in Vista. Did your computer come with Vista installed or did you install Vista?

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March 26, 2009 at 13:50:38
I just got the razer from amazon and the other mice where from pc world a while back.

iv tired unplugging them and reconnecting them while in vista and it still does not work

Vista was already installed on my pc when i got it

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March 26, 2009 at 14:02:41
Try going into Device Manager and removing the mouse from there. Then reboot and after Vista is open plug in the mouse of your choice.

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